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For Companies At a Glance
- Tasks: Plan and coordinate unforgettable events, ensuring every detail is perfect.
- Company: Join a dynamic hotel group known for exceptional service and memorable experiences.
- Benefits: Enjoy discounts, free gym membership, international travel rates, and flexible working hours.
- Why this job: Make a real impact on guests' experiences while having fun in a supportive team environment.
- Qualifications: Great customer service skills and a passion for people are essential; experience is a bonus.
- Other info: Opportunity for growth within the company, both in the UK and internationally.
The predicted salary is between 28800 - 43200 £ per year.
When someone says ‘can you help me plan my wedding day?’ do you:
- A) Freeze up with the overwhelming task ahead of you; or
- B) Immediately begin to imagine the venue, the little details, and the feeling at the end of the day when you know you have done an outstanding, unforgettable job in a way that is both seen and behind the scenes?
Not everyone can build almost instant, strong & trusting relationships enabling them to keep any situation calm, at the same time as battling the constant changes and obstacles that comes with event planning. But if you can, you’re who we’re looking for!
What you’ll be doing as a Conference & Events Coordinator
- Promoting your hotels facilities, responding to enquiries & (the oh so rewarding bit) converting them into bookings
- Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness
- You’ll work closely with our Conference & Banqueting Manager who will trust you to utilise initiatives and will support you in delivering outstanding events
- You’ll be driven by process and detail whilst being passionate about delivering an outstanding service, ensuring that each booking receives a seamless service
- This is a fantastic role for someone who enjoys nurturing relationships, as you will be able to see your VIP guests have a positive experience which will have a direct impact on your hotels budget and achievement of its KPI’s.
What’ll make you a great fit for this Conference & Events Coordinator role
- It doesn’t matter where you’ve gained your experience, as long as you have incredible customer service abilities and confidence to anticipate and deliver on guests needs
- You’ll enjoy using tech – we have lots of it to make your life easier and our guests experience more seamless
- You’ll love people – and as a result, have great interpersonal and communication skills
- Details? You love them! You’ll be incredibly attentive with guests as a result
- Flexible and able to remain focused on results under pressure and to challenging deadlines
- Self-motivated and confident
- Hard-working but FUN!
The benefits
- Discounts across retail, restaurants, events etc (because we know life isn’t just about work)
- Family and Friends discounts in hotels across the Kew Green Hotels estate
- Leisure Club / Gym free membership
- International Travel at Employee Rate for other branded hotels within our brand family (and you’re not just limited to good old Britain – our family has hotels that span all over the world!)
- Parking on site for free
- Progression Room to grow, with opportunities across the UK and internationally
- Flexible attitude and working hours.
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Conference & Events Coordinator employer: Kew Green Group
Contact Detail:
Kew Green Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Coordinator
✨Tip Number 1
Network with professionals in the events industry. Attend local networking events or join online groups where you can connect with others who have experience in event planning. This can help you gain insights and potentially lead to job opportunities.
✨Tip Number 2
Showcase your organisational skills by volunteering for events. Whether it's a wedding, corporate function, or community gathering, gaining hands-on experience will not only enhance your resume but also give you real-life examples to discuss during interviews.
✨Tip Number 3
Familiarise yourself with the latest event planning technologies and tools. Being tech-savvy is a key requirement for this role, so take the time to learn about software that can streamline event management and improve guest experiences.
✨Tip Number 4
Prepare for interviews by practising situational questions related to event planning. Think of scenarios where you've successfully managed challenges or exceeded expectations, as these will demonstrate your ability to handle the pressures of the role.
We think you need these skills to ace Conference & Events Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event planning and customer service. Use specific examples that demonstrate your ability to manage details and build relationships, as these are key for the Conference & Events Coordinator role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for event planning and your understanding of the importance of guest experiences. Mention how your skills align with the job description, particularly your ability to handle pressure and adapt to changes.
Showcase Your Interpersonal Skills: During the application process, emphasise your strong communication and interpersonal skills. Provide examples of how you've successfully interacted with clients or guests in previous roles, as this is crucial for building trust and ensuring satisfaction.
Highlight Your Tech Savviness: Since the role involves using technology to enhance guest experiences, mention any relevant software or tools you are familiar with. This could include event management software, CRM systems, or even social media platforms used for promotions.
How to prepare for a job interview at Kew Green Group
✨Showcase Your Customer Service Skills
As a Conference & Events Coordinator, your ability to provide exceptional customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for clients in the past, demonstrating your commitment to creating memorable experiences.
✨Demonstrate Your Attention to Detail
Event planning requires a keen eye for detail. During the interview, highlight instances where your meticulous nature has led to successful events or projects. This will show that you understand the importance of every little aspect in delivering a seamless experience.
✨Emphasise Your Interpersonal Skills
Building strong relationships is key in this role. Be ready to discuss how you've effectively communicated and collaborated with various stakeholders in previous positions. This will illustrate your ability to maintain calm and professionalism under pressure.
✨Be Tech-Savvy
Since the role involves using technology to enhance guest experiences, mention any relevant software or tools you are familiar with. Discuss how you've used technology to streamline processes or improve communication in past roles, showcasing your adaptability and willingness to embrace new tools.