At a Glance
- Tasks: Manage international shipments and ensure timely updates for UK customers.
- Company: Dynamic logistics company located near Heathrow with a focus on ocean freight.
- Benefits: Competitive salary of £37k, Monday to Friday work schedule, and a supportive team environment.
- Other info: Opportunity to build relationships with international partners and grow professionally.
- Why this job: Join a vital role in global logistics and enhance your career in a fast-paced industry.
- Qualifications: Extensive knowledge of ocean freight and strong customer service skills required.
The predicted salary is between 37000 - 37000 £ per year.
The Special Handling Co-Ordinator is responsible for the day-to-day management of international cross-trade shipments, ensuring that UK customers receive timely and accurate updates throughout the shipment lifecycle. The role requires close coordination with overseas origin and destination agents, accurate file management within the company’s operating systems, and careful control of costs and supplier invoicing to maintain operational efficiency and profitability.
Duties Include:
- Create and maintain shipment files accurately within the company’s operating system.
- Manage cross-trade shipments from booking through to final delivery.
- Ensure all shipment milestones and operational updates are recorded promptly and accurately.
- Monitor shipment progress and proactively address any issues or delays.
- Provide timely and professional updates to UK-based customers.
- Respond to customer enquiries and requests efficiently.
- Maintain a high standard of customer service throughout the shipment process.
- Liaise with origin and destination agents worldwide to obtain shipment updates and documentation.
- Build and maintain strong working relationships with overseas partners.
Special Handling Coordinator employer: Kevin Theobald Recruitment Agency
As a Special Handling Coordinator at our company, you will thrive in a dynamic work environment that prioritises operational excellence and customer satisfaction. Located near Heathrow, we offer competitive salaries, a supportive team culture, and ample opportunities for professional growth within the logistics sector. Join us to be part of a forward-thinking organisation that values your expertise in ocean freight and fosters strong relationships with international partners.
Contact Details:
Kevin Theobald Recruitment Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Special Handling Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in ocean freight. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of international cross-trade shipments. Be ready to discuss how you would handle specific scenarios, as this shows you're not just a theory buff but someone who can get things done.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed complex projects or shipments in the past. This will highlight your ability to keep everything running smoothly, just like the role requires.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Special Handling Coordinator
Some tips for your application 🫡
Show Your Knowledge:Make sure to highlight your extensive knowledge in ocean freight. We want to see that you understand the ins and outs of international cross-trade shipments, so don’t hold back on sharing your relevant experience!
Be Detail-Oriented:Since this role involves accurate file management and monitoring shipment progress, we recommend showcasing your attention to detail. Use specific examples from your past roles where you’ve successfully managed complex logistics or resolved issues.
Customer Service is Key:We value a high standard of customer service, so make sure to include any experiences where you’ve provided timely updates or handled customer enquiries efficiently. This will show us that you can maintain strong relationships with our UK customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Kevin Theobald Recruitment Agency
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge before the interview. Understand the key terms, processes, and challenges involved in international cross-trade shipments. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Coordination Skills
Prepare examples of how you've successfully managed logistics or coordinated with multiple parties in previous roles. Be ready to discuss specific situations where you maintained communication with overseas agents or resolved issues efficiently. This will highlight your ability to handle the day-to-day management required for this position.
✨Demonstrate Customer Service Excellence
Since maintaining a high standard of customer service is crucial, think of instances where you went above and beyond for a customer. Be prepared to share these stories, focusing on how you provided timely updates and resolved any concerns. This will illustrate your commitment to customer satisfaction.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially regarding shipment delays or issues. Prepare to discuss how you would proactively address potential problems and ensure smooth operations. This will show that you're not just reactive but also proactive in your approach.
