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- Tasks: Provide 1st line support for CargoWise issues and assist in IT projects.
- Company: Join a dynamic team supporting a leading logistics client near Heathrow.
- Benefits: Competitive salary of £35k, Monday to Friday work schedule.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Be part of exciting IT projects and enhance your tech skills.
- Qualifications: Must have CargoWise experience and at least 3 years in IT support.
The predicted salary is between 34000 - 36000 £ per year.
We are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow area. Monday to Friday and paying around £35k.
Duties Include:
- Provide 1st line support for all user CargoWise issues that arise
- Assist in CargoWise IT projects including company system implementations
- Utilise 2nd line escalation when required
- Support of problems with various Microsoft applications
- Basic level network infrastructure support
- Some IT supplier related activities e.g., Procurement
Personal Attributes:
- Attention to detail and logical approach
- Excellent written and spoken English
- Interest in project work
- Flexible and resilient
- Optimum time management and able to effectively prioritise tasks
- Proactive
- Strong analytical skills
- Problem-solving skills, creativity
- Team and service-oriented
- Willingness to learn with new IT products
- Integrity: The role requires appropriate handling of confidential, sensitive information
- Able to effectively analyse data
Qualifications:
- Cargo Wise experience essential
- Previous experience min 3 years
- Successful assistance of projects within previous role
- Microsoft Office product knowledge an advantage
Cargowise IT Support in London employer: Kevin Theobald Recruitment Agency
Contact Detail:
Kevin Theobald Recruitment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cargowise IT Support in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with Cargowise. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of Cargowise and Microsoft applications during interviews. Use real-life examples from your previous roles to highlight your problem-solving abilities.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for it to be posted on every job board. Apply directly through our website and make sure to follow up with a quick email to express your enthusiasm.
✨Tip Number 4
Stay flexible and resilient! The IT support world can be unpredictable, so show potential employers that you can adapt to changes and tackle challenges head-on. This attitude will set you apart from the crowd.
We think you need these skills to ace Cargowise IT Support in London
Some tips for your application 🫡
Show Off Your Cargowise Skills: Make sure to highlight your experience with Cargowise in your application. We want to see how you've tackled issues and contributed to projects using this software, so don’t hold back!
Tailor Your CV: Customise your CV to match the job description. Use keywords from the listing, like '1st line support' and 'project work', to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re interested in the role and how your skills align with our needs. Keep it engaging and professional, but let your personality come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kevin Theobald Recruitment Agency
✨Know Your CargoWise Inside Out
Make sure you brush up on your CargoWise knowledge before the interview. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show your expertise and confidence in handling user support.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT problems in previous roles. Think about times when you had to think creatively or analytically to resolve an issue, especially with Microsoft applications or network infrastructure. This will highlight your proactive approach.
✨Demonstrate Your Team Spirit
Since this role is service-oriented, be ready to talk about your experiences working in a team. Share instances where you collaborated on projects or supported colleagues, showing that you're flexible and resilient in a team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about upcoming CargoWise projects or how the team handles escalations. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.