Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Organise transport by air, road, and sea while ensuring excellent customer service.
- Company: Join a dynamic team focused on logistics and customer satisfaction.
- Benefits: Enjoy competitive salary, potential for remote work, and corporate perks.
- Why this job: Be part of a fast-paced environment that values teamwork and customer relationships.
- Qualifications: No specific experience required; just a passion for logistics and customer service.
- Other info: Opportunity to assist in customer development and gain valuable industry insights.
The predicted salary is between 28000 - 42000 £ per year.
Organising transport by air, road and sea. Customer services and completion of Dangerous Goods paperwork. Invoicing, job costing and undertaking export documentation.
Key Duties:
- Completion of end-to-end forwarding activities as the individual role requires.
- Completion of Dangerous Goods paperwork for all modes of transportation.
- Work closely with internal and external customers.
- Focus on customer service.
- To organise transport by air, road and sea.
- Use of Next Gen/MS Office as requested.
- Ensure invoicing, job costing, CIA, netting, and milestone are updated within the required timeframe.
- Month end department compliance.
- Customs entries.
- Cost control.
- Assist senior forwarders, supervisor and line manager where required.
- Ensure all reports including internal and customer specific are completed within the deadline.
- Resolve queries from customers and suppliers.
- Ensure best practice models are adopted.
- Work closely with the operations manager for internal and external rates reviews.
- Remain in contact with customers and suppliers to maintain relationships.
- To take part in customer reviews when required to build up visibility and relationships with customers.
- Assist sales and management with customer development.
- Maintain clean desk policy.
- Operate within companies QA system.
- Any other tasks as directed by their supervisor or line manager.
Client Based Forwarder employer: Kevin Theobald Recruitment Agency
Contact Detail:
Kevin Theobald Recruitment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Based Forwarder
✨Tip Number 1
Familiarise yourself with the logistics industry, especially in air, road, and sea transport. Understanding the nuances of each mode will help you stand out during discussions with potential employers.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily focuses on maintaining relationships with clients, showcasing your ability to handle queries and resolve issues effectively will be crucial.
✨Tip Number 3
Gain a solid understanding of Dangerous Goods paperwork and export documentation. Being knowledgeable in these areas will demonstrate your readiness for the responsibilities of the role.
✨Tip Number 4
Network within the logistics community. Attend industry events or join relevant online forums to connect with professionals who can provide insights or even refer you to opportunities at StudySmarter.
We think you need these skills to ace Client Based Forwarder
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Client Based Forwarder position. Tailor your application to highlight relevant experience in transport organisation and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved logistics, dangerous goods paperwork, or customer service. Use specific examples to demonstrate your ability to handle end-to-end forwarding activities.
Showcase Your Skills: Make sure to mention your proficiency in using Next Gen/MS Office, as well as any experience with invoicing and job costing. Highlight your attention to detail and ability to meet deadlines, which are crucial for this role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how you can contribute to maintaining strong relationships with customers and suppliers, as well as your commitment to best practices.
How to prepare for a job interview at Kevin Theobald Recruitment Agency
✨Know Your Transport Modes
Familiarise yourself with the different modes of transport – air, road, and sea. Be prepared to discuss how you would organise transport for various scenarios and demonstrate your understanding of the logistics involved.
✨Understand Dangerous Goods Regulations
Since the role involves completing Dangerous Goods paperwork, make sure you have a solid grasp of the relevant regulations. You might be asked specific questions about handling and documentation, so brush up on this area.
✨Showcase Customer Service Skills
Customer service is key in this role. Prepare examples from your past experiences where you successfully resolved customer queries or built strong relationships. Highlight your communication skills and ability to work closely with clients.
✨Be Ready for Compliance Questions
The job requires adherence to compliance and best practices. Be prepared to discuss how you ensure compliance in your work and any experience you have with invoicing, job costing, or customs entries.
