Cargowise IT Support

Cargowise IT Support

Full-Time 34000 - 36000 £ / year (est.) No working from home possible
K

At a Glance

  • Tasks: Provide 1st line support for CargoWise issues and assist in IT projects.
  • Company: Join a dynamic team supporting a leading logistics client near Heathrow.
  • Benefits: Competitive salary of £35k, Monday to Friday work schedule, and growth opportunities.
  • Other info: Flexible, resilient candidates with strong problem-solving skills will thrive here.
  • Why this job: Be part of exciting IT projects and enhance your skills in a supportive environment.
  • Qualifications: Must have CargoWise experience and at least 3 years in IT support.

The predicted salary is between 34000 - 36000 £ per year.

We are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow area Monday to Friday and paying around £35k.

Duties Include:

  • Provide 1st line support for all user CargoWise issues that arise
  • Assist in CargoWise IT projects including company system implementations
  • Utilise 2nd line escalation when required
  • Support of problems with various Microsoft applications
  • Basic level network infrastructure support
  • Some IT supplier related activities e.g., Procurement

Personal Attributes:

  • Attention to detail and logical approach
  • Excellent written and spoken English
  • Interest in project work
  • Flexible and resilient
  • Optimum time management and able to effectively prioritise tasks
  • Proactive
  • Strong analytical skills
  • Problem-solving skills, creativity
  • Team and service-oriented
  • Willingness to learn with new IT products
  • Integrity: The role requires appropriate handling of confidential, sensitive information
  • Able to effectively analyse data

Qualifications:

  • Cargo Wise experience essential
  • Previous experience min 3 years
  • Successful assistance of projects within previous role
  • Microsoft Office product knowledge an advantage

Cargowise IT Support employer: Kevin Theobald Recruitment Agency

Join a dynamic team in the Heathrow area where your expertise in Cargowise will be valued and nurtured. We pride ourselves on fostering a collaborative work culture that encourages professional growth and offers opportunities to engage in exciting IT projects. With a competitive salary and a supportive environment, we are committed to helping you thrive in your career while making a meaningful impact.

K

Contact Details:

Kevin Theobald Recruitment Agency Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Cargowise IT Support

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who have experience with Cargowise. Attend local meetups or online forums to get your name out there and learn from others.

Tip Number 2

Show off your skills! When you get the chance, demonstrate your knowledge of Cargowise during interviews. Bring examples of how you've tackled issues in the past and how you can contribute to their projects.

Tip Number 3

Be proactive! If you see a job opening that fits your skills, don’t wait for the perfect moment. Apply through our website and make sure to follow up with a friendly email to express your enthusiasm.

Tip Number 4

Stay flexible and resilient! The IT world can be unpredictable, so show potential employers that you can adapt to changes and tackle challenges head-on. Highlight your problem-solving skills and willingness to learn new tech.

We think you need these skills to ace Cargowise IT Support

Cargowise Knowledge
1st Line Support
2nd Line Escalation
Microsoft Applications Support
Network Infrastructure Support
Procurement Activities
Attention to Detail

Some tips for your application 🫡

Show Off Your Cargowise Skills:Make sure to highlight your experience with Cargowise in your application. We want to see how you've tackled issues and contributed to projects using this software, so don’t hold back!

Tailor Your Application:Take a moment to customise your CV and cover letter for this role. We love seeing how your skills match the job description, especially your problem-solving abilities and attention to detail.

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clear communication, so make sure your points are easy to read and get straight to the point about your qualifications.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Kevin Theobald Recruitment Agency

Know Your CargoWise Inside Out

Make sure you brush up on your CargoWise knowledge before the interview. Be prepared to discuss specific issues you've resolved in the past and how you approached them. This will show your potential employer that you have the hands-on experience they’re looking for.

Showcase Your Problem-Solving Skills

Think of examples where you've tackled IT issues, especially those related to CargoWise or Microsoft applications. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and creativity in problem-solving.

Demonstrate Your Team Spirit

Since the role is service-oriented, be ready to talk about your experiences working in a team. Highlight instances where you collaborated with others to achieve project goals or resolve user issues. This will reflect your ability to fit into their team culture.

Prepare Questions About Projects

Show your interest in project work by preparing thoughtful questions about upcoming CargoWise IT projects. This not only demonstrates your enthusiasm but also gives you insight into what your role might involve. It’s a great way to engage with the interviewer and leave a lasting impression.