Quality & Compliance Executive

We are seeking an experienced and highly-motivated Quality Compliance Executive to join our team, with a passion for digital solutions. Predominately based at the London Heathrow office, the successful candidate will play a vital role in supporting the business’ drive towards enhanced quality and compliance controls. Ideally you will be from a Freight Forwarding Background Office based, although possibly some hybrid working following successful probation period Some UK travel and possible European travel in the future Mon to Fri Salary £ 30-35k (25 days holiday, increasing after 5 years) Duties Include: Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained. Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person. Assist in third-party audits of our quality management systems periodically by accrediting bodies. Management and follow-up of QMS and incident reporting. Complete thorough root cause analysis and introduce effective preventative solutions where necessary. Take a proactive approach to risk management, identifying areas of improvement. Engage regularly with Regional and Department managers to ensure quality and compliance goals are met.