At a Glance
- Tasks: Manage international shipments and ensure timely updates for UK customers.
- Company: Dynamic logistics company located near Heathrow with a focus on ocean freight.
- Benefits: Competitive salary of £37k, Monday to Friday work schedule, and opportunities for growth.
- Other info: Collaborative team culture with a focus on operational efficiency.
- Why this job: Join a fast-paced environment and make a real impact in global logistics.
- Qualifications: Extensive knowledge of ocean freight and strong customer service skills required.
The predicted salary is between 37000 - 37000 £ per year.
The Special Handling Co-Ordinator is responsible for the day-to-day management of international cross-trade shipments, ensuring that UK customers receive timely and accurate updates throughout the shipment lifecycle. The role requires close coordination with overseas origin and destination agents, accurate file management within the company’s operating systems, and careful control of costs and supplier invoicing to maintain operational efficiency and profitability. This role is primarily Ocean Freight; please do not apply if you do not have extensive knowledge in this field.
Duties Include:
- Create and maintain shipment files accurately within the company’s operating system.
- Manage cross-trade shipments from booking through to final delivery.
- Ensure all shipment milestones and operational updates are recorded promptly and accurately.
- Monitor shipment progress and proactively address any issues or delays.
- Provide timely and professional updates to UK-based customers.
- Respond to customer enquiries and requests efficiently.
- Maintain a high standard of customer service throughout the shipment process.
- Liaise with origin and destination agents worldwide to obtain shipment updates and documentation.
- Build and maintain strong working relationships with overseas partners.
- Chase agents proactively to ensure timely updates.
Special Handling Coordinator employer: Kevin Theobald Employment Agency
As a Special Handling Coordinator at our company, you will thrive in a dynamic work environment that values precision and customer satisfaction. Located near Heathrow, we offer competitive salaries, a supportive team culture, and ample opportunities for professional growth within the international shipping sector. Join us to be part of a dedicated team that prioritises operational excellence and fosters strong relationships with global partners.
Contact Details:
Kevin Theobald Employment Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Special Handling Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in ocean freight. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of international cross-trade shipments. Be ready to discuss how you would handle specific scenarios, as this shows you're not just a theory buff but someone who can get things done.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed complex projects or shipments in the past. This will demonstrate your ability to keep everything running smoothly, just like the role requires.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Special Handling Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in ocean freight and international shipments. We want to see how your skills match the role of Special Handling Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves keeping customers updated. Make it easy for us to see your qualifications!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Kevin Theobald Employment Agency
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge before the interview. Be ready to discuss specific processes, terminology, and any recent changes in regulations that could affect shipments. This will show that you’re not just familiar with the basics but are genuinely passionate about the field.
✨Demonstrate Your Organisational Skills
Since the role involves managing shipment files and coordinating with various agents, be prepared to share examples of how you've successfully managed similar tasks in the past. Highlight your attention to detail and how you keep everything organised, especially under pressure.
✨Showcase Your Customer Service Skills
Customer service is key in this role, so think of instances where you’ve gone above and beyond for a client. Be ready to explain how you handle enquiries and resolve issues efficiently, ensuring that customers feel valued and informed throughout the shipment process.
✨Build Rapport with Interviewers
During the interview, try to establish a connection with your interviewers. Ask them about their experiences in the company and share your enthusiasm for building strong relationships with overseas partners. This can help demonstrate that you’re a team player who values collaboration.
