At a Glance
- Tasks: Manage international shipments and ensure timely updates for UK customers.
- Company: Dynamic logistics company located near Heathrow with a focus on ocean freight.
- Benefits: Competitive salary of £37k, Monday to Friday work schedule.
- Other info: Opportunity to build relationships with international partners and enhance your career.
- Why this job: Join a fast-paced environment and make a real impact in global logistics.
- Qualifications: Extensive knowledge of ocean freight and strong organisational skills required.
The predicted salary is between 37000 - 37000 £ per year.
The Special Handling Co-Ordinator is responsible for the day-to-day management of international cross-trade shipments, ensuring that UK customers receive timely and accurate updates throughout the shipment lifecycle. The role requires close coordination with overseas origin and destination agents, accurate file management within the company's operating systems, and careful control of costs and supplier invoicing to maintain operational efficiency and profitability. The role is located near to Heathrow. Mon to Fri. Salary £37k. This role is primarily Ocean Freight, please do not apply if you do not have extensive knowledge in this field.
Duties Include:
- Create and maintain shipment files accurately within the company's operating system.
- Manage cross-trade shipments from booking through to final delivery.
- Ensure all shipment milestones and operational updates are recorded promptly and accurately.
- Monitor shipment progress and proactively address any issues or delays.
- Provide timely and professional updates to UK-based customers.
- Respond to customer enquiries and requests efficiently.
- Maintain a high standard of customer service throughout the shipment process.
- Liaise with origin and destination agents worldwide to obtain shipment updates and documentation.
- Build and maintain strong working relationships with overseas partners.
- Chase agents proactively to ensure key milestones and updates are received within agreed timescales.
Key Skills:
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Experience working with costs, tariffs, rates, and supplier invoices.
- Ability to manage multiple tasks and priorities simultaneously.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office applications, particularly Outlook and Excel.
- Ability to work independently and as part of a team.
- A proactive approach to problem-solving and customer service.
- Strong knowledge of Ocean Freight.
Special Handling Coordinator in London employer: Kevin Theobald Employment Agency
As a Special Handling Coordinator at our company, you will thrive in a dynamic work environment located near Heathrow, where we prioritise operational efficiency and exceptional customer service. We offer a supportive culture that encourages professional growth, with opportunities to enhance your skills in international logistics and ocean freight management. Join us for a rewarding career where your expertise will be valued and your contributions recognised.
Contact Details:
Kevin Theobald Employment Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Special Handling Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and shipping industry. Attend events or join online forums where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by brushing up on your Ocean Freight knowledge. Be ready to discuss specific scenarios you've handled in the past. We want to see how you’ve tackled challenges and maintained customer satisfaction, so have those examples at the ready!
✨Tip Number 3
Showcase your organisational skills! During interviews, highlight how you manage multiple tasks and keep everything on track. Use real-life examples to demonstrate your attention to detail and ability to handle costs and supplier invoicing efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board as a Special Handling Coordinator!
We think you need these skills to ace Special Handling Coordinator in London
Some tips for your application 🫡
Show Off Your Ocean Freight Knowledge:Make sure to highlight your extensive knowledge of ocean freight in your application. We want to see how your experience aligns with the role, so don’t hold back on sharing relevant examples!
Be Detail-Oriented:Since this role requires excellent attention to detail, ensure your application is free from typos and errors. We appreciate a well-organised application that reflects your strong administrative skills.
Communicate Clearly:Your written communication skills are key for this position. Use clear and concise language in your application to demonstrate your ability to provide timely updates and respond to customer enquiries effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Kevin Theobald Employment Agency
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your knowledge of ocean freight before the interview. Be ready to discuss specific terms, processes, and any recent changes in regulations that could affect shipments. This will show that you’re not just familiar with the basics but are genuinely passionate about the field.
✨Demonstrate Your Organisational Skills
Since the role requires strong administrative and organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to keep everything on track.
✨Show Off Your Communication Prowess
Communication is key in this role, so be prepared to showcase your written and verbal skills. You might be asked to explain how you would handle customer enquiries or provide updates to clients. Practise clear and concise explanations to demonstrate your ability to convey information effectively.
✨Be Proactive in Problem-Solving
The job involves addressing issues and delays proactively, so think of examples where you’ve successfully resolved problems in a timely manner. Highlight your approach to identifying potential issues before they escalate and how you maintained customer satisfaction throughout the process.
