At a Glance
- Tasks: Manage international shipments and ensure timely updates for UK customers.
- Company: Dynamic logistics company located near Heathrow with a focus on ocean freight.
- Benefits: Competitive salary of £37k, Monday to Friday work schedule.
- Other info: Opportunity to build relationships with international partners and enhance your career.
- Why this job: Join a fast-paced environment and make a real impact in global logistics.
- Qualifications: Extensive knowledge of ocean freight and strong organisational skills required.
The predicted salary is between 37000 - 37000 £ per year.
The Special Handling Co-Ordinator is responsible for the day-to-day management of international cross-trade shipments, ensuring that UK customers receive timely and accurate updates throughout the shipment lifecycle. The role requires close coordination with overseas origin and destination agents, accurate file management within the company’s operating systems, and careful control of costs and supplier invoicing to maintain operational efficiency and profitability. The role is located near to Heathrow Mon to Fri Salary £37k. This role is primarily Ocean Freight, please do not apply if you do not have extensive knowledge in this field.
Duties Include:
- Create and maintain shipment files accurately within the company’s operating system.
- Manage cross-trade shipments from booking through to final delivery.
- Ensure all shipment milestones and operational updates are recorded promptly and accurately.
- Monitor shipment progress and proactively address any issues or delays.
- Provide timely and professional updates to UK-based customers.
- Respond to customer enquiries and requests efficiently.
- Maintain a high standard of customer service throughout the shipment process.
- Liaise with origin and destination agents worldwide to obtain shipment updates and documentation.
- Build and maintain strong working relationships with overseas partners.
- Chase agents proactively to ensure key milestones and updates are received within agreed timescales.
Key Skills:
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Experience working with costs, tariffs, rates, and supplier invoices.
- Ability to manage multiple tasks and priorities simultaneously.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office applications, particularly Outlook and Excel.
- Ability to work independently and as part of a team.
- A proactive approach to problem-solving and customer service.
- Strong knowledge of Ocean Freight.
Special Handling Coordinator in Heathrow employer: Kevin Theobald Employment Agency
As a Special Handling Coordinator at our company, you will thrive in a dynamic work environment located near Heathrow, where we prioritise operational efficiency and customer satisfaction. We offer competitive salaries, a supportive team culture, and opportunities for professional growth within the international shipping sector, ensuring that your expertise in Ocean Freight is both valued and developed. Join us to be part of a dedicated team that fosters strong relationships with global partners while delivering exceptional service to our UK customers.
Contact Details:
Kevin Theobald Employment Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Special Handling Coordinator in Heathrow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their operations, especially in Ocean Freight, and be ready to discuss how your skills align with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Special Handling Coordinator in Heathrow
Some tips for your application 🫡
Show Off Your Ocean Freight Knowledge:Make sure to highlight your extensive knowledge of ocean freight in your application. We want to see how your experience aligns with the role, so don’t hold back on sharing specific examples that demonstrate your expertise!
Be Detail-Oriented:Since this role requires a keen eye for detail, ensure your application is free from typos and errors. We appreciate accuracy, so take the time to proofread your CV and cover letter before hitting send!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the key skills and duties mentioned in the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Kevin Theobald Employment Agency
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge before the interview. Be ready to discuss specific terms, processes, and any recent changes in regulations that could affect shipments. This will show that you're not just familiar with the basics but are genuinely passionate about the field.
✨Demonstrate Your Organisational Skills
Since the role requires strong administrative and organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to stay organised under pressure.
✨Show Off Your Communication Prowess
Effective communication is key in this role, so be prepared to showcase your written and verbal skills. You might be asked to explain how you would handle a customer enquiry or update a client on shipment progress. Practise clear and concise explanations to demonstrate your ability to communicate professionally.
✨Be Proactive in Problem-Solving
The job involves addressing issues and delays proactively, so think of examples where you've successfully resolved problems in the past. Highlight your approach to identifying potential issues before they escalate and how you maintained customer satisfaction throughout the process.
