At a Glance
- Tasks: Coordinate multimodal transport operations and ensure customer satisfaction.
- Company: Dynamic logistics company near Heathrow with a focus on operational excellence.
- Benefits: Competitive salary of £38-50k, Monday to Friday hours, and growth opportunities.
- Other info: Ideal for those passionate about the oil, gas, and energy sectors.
- Why this job: Join a fast-paced environment and make a real impact in logistics.
- Qualifications: 5-10 years experience in logistics, strong communication skills, and customer-focused.
We are recruiting for our client based near Heathrow, a Project Coordinator or someone with Multi Modal knowledge. This is a Mon to Fri position, 9-5:30pm. Ideally, you will have 5-10 years experience and a salary of £38-50k depending on experience.
Outline of the role:
Maintain Customer Service Import & Export, ensuring operational excellence, high productivity and customer satisfaction.
Duties Include:
- Dealing with multimodal transport operations (Road, sea, air, import, export, warehousing, out of gauge cargo)
- Order acceptance
- Operations consulting, planning & scheduling
- Service decision
- Ad hoc quotation to customers
- Urgent deliveries controlling, reporting
- Follow-up on cargo customs clearance and timely delivery
- File opening
- Pick-up arrangement
- Booking
- Booking of direct/back to back shipments with carrier
- Customer inquiries
- Operational job costing
- Arrival notification to customer
- Coordination of transit shipments activities
- Receiving of customer’s instructions
- Cooperation with customs subcontractor and control on its activities
- Provide Track & Trace info
- Irregularity management/handling within his/her responsibility
- Assure temporary import/export files controlling/letters submitting
- Maintain area standard operational processes
- Ensure customer retention and customer satisfaction
- Provide forwarding/logistic support to sales
- Provide performance on operational excellence and initiate corrective measures
- Assure operational excellence within his/her responsibility
- Assure the correct and full use of operation enabling applications
Requirements & Skills:
- Knowledge (air/logistics/SCM) preferably in Projects – Oil & Gas, mining, energy sectors
- Communication & Interpersonal skills
- Customer minded
- Educational background & work experience
- Preferable operational industry experience
- Preferably international working experience
- Language skills: Fluent in English
Project Coordinator in Heathrow employer: Kevin Theobald Employment Agency
Join a dynamic team near Heathrow as a Project Coordinator, where your expertise in multimodal transport operations will be valued and nurtured. With a strong focus on operational excellence and customer satisfaction, we offer a supportive work culture that encourages professional growth and development. Enjoy competitive salaries, a Monday to Friday schedule, and the opportunity to work in a vibrant location that fosters collaboration and innovation.
Contact Details:
Kevin Theobald Employment Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Coordinator in Heathrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and project management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their multimodal transport processes and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the one they’ve been looking for!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Project Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for your skills. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Project Coordinator in Heathrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Project Coordinator role. Highlight your experience in multimodal transport operations and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to customer service and operational excellence, as these are key for us.
Showcase Your Communication Skills:Since communication is crucial in this role, make sure your application reflects your interpersonal skills. Use clear and concise language, and don’t hesitate to share examples of how you’ve successfully managed customer inquiries or team coordination.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kevin Theobald Employment Agency
✨Know Your Multimodal Stuff
Make sure you brush up on your knowledge of multimodal transport operations. Be ready to discuss your experience with road, sea, and air logistics, as well as any specific projects you've worked on in the oil, gas, or energy sectors.
✨Show Off Your Customer Service Skills
Since customer satisfaction is key in this role, prepare examples of how you've maintained high levels of service in past positions. Think about times when you went above and beyond for a client or resolved a tricky situation.
✨Be Ready for Operational Excellence Questions
Expect questions about how you ensure operational excellence. Have specific examples ready that demonstrate your ability to improve processes, manage costs, and maintain productivity in a fast-paced environment.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex logistics concepts. Remember, it's not just what you say, but how you say it!
