At a Glance
- Tasks: Support account managers and enhance customer relationships while ensuring compliance and efficiency.
- Company: Dynamic logistics firm based in Heathrow with a focus on innovation.
- Benefits: Competitive salary up to £44k, Monday to Friday schedule, and career development opportunities.
- Other info: Opportunity to work in a fast-paced environment with global impact.
- Why this job: Join a team that values customer partnerships and drives operational excellence in the logistics industry.
- Qualifications: 5+ years in freight and customs, strong communication skills, and in-depth customs knowledge.
Purpose of the Role: To provide assistance to the account manager for the external and internal development of the nominated customers in accordance with the strategic and tactical plan established by the Management Team, including quality and efficiency improvements linked to specific Customer/Account Plans. To provide the customer service and operational organizations with daily support within the organization and network in terms of execution of agreed plans and customer specified demands. To build and maintain a relationship with nominated customers, locally, regionally and globally.
This is a Mon to Fri Role 9-530pm Salary up to £44 Location - Heathrow
Duties Include:
- Responsible for effective/efficient working practices with the customers.
- Constantly looking to improve margins (reduce costs – increase profits)
- All day to day operational activities for named account
- Oversee and manage SLA and contracts between us and client to ensure customs compliance at all times.
- Responsible for extensive reporting including monthly customs reports
- Execution of strategic plans to develop and maintain long-term partnership with the customer and their nominated stakeholders.
- Attend meetings on and off site to develop relationship with customer and other stakeholders
- Working with supply chain management teams where applicable.
- Control over customer interactions in the form of volumes, revenues, and also profitability. All of these are measured on a monthly basis
Must Have:
- Experience in commercial and customer service activities with a proven success record
- In-depth customs knowledge including customs badge systems
- Well experienced in the freight forwarding and logistics industry
- Excellent communication and language skills (English)
The individual should have a minimum of 5 years senior level freight and customs experience, as well as be familiar with the principles and practice of freight and supply chain management, with strong knowledge on customs regimes. Working knowledge of the international transportation and customs is vital. Familiarity with the financial aspects of the relevant local economy as well as international market conditions and trends, and international business issues, including currency factors and cultural differences.
Customs Brokerage Supervisor in Heathrow employer: Kevin Theobald Employment Agency
As an HR Manager & Facilities Coordinator at our company, you will thrive in a dynamic environment that prioritises employee engagement and professional growth. With locations in both Heathrow and Manchester, we offer a collaborative work culture that values compliance and safety while fostering a supportive atmosphere for all staff. Our commitment to your development is evident through structured HR processes and opportunities for career advancement, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Details:
Kevin Theobald Employment Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customs Brokerage Supervisor in Heathrow
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Kevin Theobald Employment Agency and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Kevin Theobald Employment Agency!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Kevin Theobald Employment Agency keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customs Brokerage Supervisor in Heathrow
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Kevin Theobald Employment Agency:This is your chance to really connect with the team at Kevin Theobald Employment Agency. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Kevin Theobald Employment Agency
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Kevin Theobald Employment Agency.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Kevin Theobald Employment Agency that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Kevin Theobald Employment Agency. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
