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- Tasks: Coordinate air exports, manage customer service, and resolve operational issues daily.
- Company: Join a dynamic logistics company in Leeds focused on air export solutions.
- Benefits: Enjoy a competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Why this job: Be part of a team that values innovation and customer satisfaction while developing your skills.
- Qualifications: Experience in customer service and logistics is preferred; strong communication skills are essential.
- Other info: This role offers a chance to contribute to business development and operational improvements.
The predicted salary is between 25000 - 35000 £ per year.
Located in the Leeds area, our client is looking for an Air Export Co-ordinator. This is a Mon-Fri 9-5:30pm role with a salary of £25-35k depending on experience.
Duties Include:
- Day to day responsibility for customer service delivery to air export customers and agents.
- Management of emails and procedural workflows of consignments.
- Follow up and resolve all operational issues/customer service concerns raised by the customer.
- Responsibility for gross profit analysis, sales invoicing, and job costing accuracy.
- Promote business development, ensuring all opportunities from existing business are followed through telephone sales, prospect follow-up, and quotations.
- Contribute to ongoing operational development and cost-saving measures.
- Identify areas of operational improvement by reviewing processes regularly.
- Processing of export documents and creation/submission of customs export declarations.
- Establish, manage, and maintain internal and external relationships.
- Fully document attributed clients' business processes and requirements.
- Managing implementation for new business.
- Ensure all HMRC export and import entry regulations are met through self-auditing.
- Ensuring accuracy of export and import entry declarations through self-auditing.
- Issuing of monthly client reports (ASM/Boxtop).
Air Export Co-ordinator employer: Kevin Theobald Employment Agency
Contact Detail:
Kevin Theobald Employment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Export Co-ordinator
✨Tip Number 1
Familiarise yourself with the air export process and regulations, especially HMRC guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics and air freight industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer service issues in the past. Highlighting your problem-solving skills and ability to maintain relationships will set you apart.
✨Tip Number 4
Research our company, StudySmarter, and understand our values and mission. Tailoring your conversation to align with our goals will show that you're genuinely interested in being part of our team.
We think you need these skills to ace Air Export Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in air export coordination, customer service, and operational management. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the air export industry and your ability to manage customer relationships. Mention specific examples of how you've resolved operational issues or improved processes in previous roles.
Highlight Relevant Skills: Emphasise skills such as attention to detail, problem-solving, and communication. These are crucial for managing emails, resolving customer concerns, and ensuring compliance with HMRC regulations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital for this role.
How to prepare for a job interview at Kevin Theobald Employment Agency
✨Know Your Export Regulations
Familiarise yourself with HMRC export and import regulations. Being able to discuss these confidently will show your potential employer that you understand the legalities involved in air export coordination.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully managed customer service issues in the past. Highlight your ability to resolve operational problems and maintain strong relationships with clients, as this is crucial for the role.
✨Showcase Your Analytical Skills
Be ready to discuss your experience with gross profit analysis and job costing accuracy. Providing specific examples of how you've contributed to financial accuracy will impress your interviewers.
✨Highlight Business Development Experience
Think of instances where you've promoted business development or followed up on sales opportunities. Sharing these experiences will demonstrate your proactive approach and ability to contribute to the company's growth.
