At a Glance
- Tasks: Support and maintain client network infrastructure while troubleshooting issues.
- Company: Join a trusted MSP with over 30 years of experience.
- Benefits: Competitive salary, KPI bonus, free parking, and ongoing learning opportunities.
- Other info: Dynamic environment with genuine opportunities for growth and advancement.
- Why this job: Make a real impact with modern networking technologies in a supportive team.
- Qualifications: Experience in network support and strong understanding of networking fundamentals.
The predicted salary is between 49500 - 60500 £ per year.
- Basildon, Essex (Partial Hybrid opportunity after 6 months)
- From £32,000 + KPI Bonus + Full Benefits Package
- Join a growing MSP where your workactually matters
We’relooking for a Network Support Engineer to join our experienced team supporting a wide range of clients across multiple industries.
With the KJL Group, youwon’tjust be another supportengineer, you will be working hands-on with modern networking technologies, solving real-world problems, and contributing to a team that prides itself on delivering exceptional service.
- Stable, long-term team: High levelof staff retention
- Established and trusted: delivering MSP lead services for over 30 years.
- High standardsbacked by ISO9001 for quality and ISO27001 for information security.
- Responsible business: committed to sustainability and CSR through ISO14001.
- Supportive environment: collaborative, team-led culture with strong knowledge sharing.
- Modern working environment with ample onsite parking
- Whatyou’llbe doing
- Supporting andmaintainingclient network infrastructure, including technologies such as Cisco, Zyxeland Fortinet solutions.
- Troubleshooting network issues across a varied client base.
- Working on firewalls, network securities, switchingand connectivity solutions.
- Assistingwith network improvements and project work.
- Collaborating with internal teams to deliver consistentlyhigh levelsof service.
- Whatwe’relooking for
- Experience ina networksupport or similar role.
- Strong understanding of networking fundamentals, including TCP/IP, routingand switching.
- Experience with Cisco, Forti Gate or similar technologies.
- A proactive, solutions-focused approach to problem solving.
- Strong communicationskills and a customer-first mindset.
- Strong willingness to learn
- Exposure to a wide variety of client environments and technologies.
- Opportunities to get involved in project work.
- Ongoing learning and development as part of your role.
- Genuine opportunities to grow and advance inthe business.
Salary and benefits
- Salary from £32,000 plus KPI-based bonus.
- Free parking.
- On-site EV charging.
- #J-18808-Ljbffr
Network Support Engineer in Basildon employer: Kevin James Ltd
At KJL Group, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work culture that fosters knowledge sharing and professional growth. As a Network Support Engineer in Basildon, you'll enjoy a modern working environment with ample onsite parking, competitive salary, and a comprehensive benefits package, all while contributing to meaningful projects that make a real difference for our diverse client base. Join us and be part of a stable, long-term team that values sustainability and quality service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Network Support Engineer in Basildon
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Kevin James Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Kevin James Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Kevin James Ltd!
✨Direct Apply to Kevin James Ltd
Let's not forget to apply directly through the Kevin James Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Support Engineer in Basildon
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Kevin James Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Kevin James Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Kevin James Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
