At a Glance
- Tasks: Coordinate equipment hires and plan transport movements for a busy depot.
- Company: Established equipment rental business with a supportive team culture.
- Benefits: Competitive salary, stable hours, and long-term career prospects.
- Other info: Join a growing business and play a key role in operations.
- Why this job: Be the central point of contact and ensure exceptional customer service.
- Qualifications: Experience in logistics, strong communication skills, and good IT literacy.
The predicted salary is between 37000 - 40000 £ per year.
A well-established and growing equipment rental business is looking to recruit an organised and customer-focused Hire Desk Controller / Logistics Planner to join its busy depot operation in Hamilton. This is a pivotal role within the business, responsible for coordinating equipment hires, planning transport movements and ensuring customers receive a first-class service from enquiry through to off-hire.
The Role
Working from the depot, you will act as the central point of contact for customers, drivers and operational teams, ensuring equipment is delivered and collected efficiently while maximising fleet utilisation. Key responsibilities include:
- Managing incoming hire enquiries and processing bookings
- Scheduling deliveries and collections across the region
- Planning driver routes and coordinating transport logistics
- Liaising with customers regarding availability, delivery times and off-hires
- Producing hire documentation, contracts and associated paperwork
- Monitoring equipment availability and fleet utilisation
- Working closely with depot, workshop and transport teams
- Resolving customer queries in a professional and timely manner
- Maintaining accurate records on internal systems
- Supporting the wider depot operation to ensure exceptional customer service
The Candidate
We are interested in speaking with candidates who have experience in:
- Equipment rental, plant hire, tool hire, powered access, welfare, accommodation or a similar industry
- Hire desk, service coordination, transport planning or logistics administration roles
- Managing multiple tasks within a fast-paced environment
- Delivering excellent customer service
- Strong communication and organisational skills
- Good IT literacy and experience using scheduling or hire management systems
What's on Offer
- Competitive salary
- Stable Monday to Friday working hours
- Established and supportive team environment
- Long-term career prospects within a growing business
- Opportunity to play a key role in a successful depot operation
If you're a proactive and organised individual who enjoys coordinating people, equipment and logistics, we'd love to hear from you.
Logistics Coordinator employer: Kevin Edward
Join a well-established and growing equipment rental business in Hamilton, where you will be part of a supportive team that values customer service and operational excellence. With competitive salaries, stable working hours, and long-term career prospects, this role as a Logistics Coordinator offers a unique opportunity to thrive in a dynamic environment while contributing to the success of the depot operation.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and equipment rental industry. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their logistics processes and be ready to discuss how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks in fast-paced environments. This will demonstrate that you're the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Logistics Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in logistics and customer service. We want to see how your skills match the role of a Hire Desk Controller, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Hamilton. Share specific examples of how you've excelled in similar roles and how you can contribute to our success.
Show Off Your Organisational Skills:In this role, being organised is key! When filling out your application, highlight any experiences where you’ve successfully managed multiple tasks or coordinated logistics. We love seeing candidates who can juggle responsibilities with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Kevin Edward
✨Know Your Stuff
Before the interview, make sure you understand the logistics and equipment rental industry. Brush up on key terms and processes related to hire desk operations, transport planning, and customer service. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated logistics. Be ready to discuss how you prioritised tasks and ensured timely deliveries. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Since this role involves liaising with customers and teams, practice clear and concise communication. During the interview, articulate your thoughts well and listen actively. This will highlight your strong communication skills, which are crucial for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, and future growth. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer.
