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- Tasks: Manage rental fleet, coordinate transport, and ensure customer satisfaction.
- Company: Dynamic rental company focused on customer service and efficiency.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Exciting role with potential for career advancement in a thriving industry.
- Why this job: Join a fast-paced team and make a real difference in customer experience.
- Qualifications: Strong organisational skills, good communication, and PC literacy.
The predicted salary is between 30000 - 40000 £ per year.
JOB PURPOSE: To effectively manage the Rental Fleet to serve our customer base and coordinate the transport for the Depot.
PERSON SPECIFICATION:
- Excellent organisational skills
- Good communicator
- Good customer service skills
- Proactive approach
- Accurate and methodical in administration
- Ability to cope with pressure and pace
- PC literate in Word/Excel
CORE ACTIVITIES:
Short-term Rental (STR) Fleet:
- Process enquiries for casual hire – quotations and follow up.
- Faxing STR agreements for customer signature prior to delivery of equipment.
- Preparation of STR agreements, Transport Notes, etc.
- Ensure that all machines in depot are correctly identified/labelled with status.
- Keep casual hire truck files updated including filing of Transport Notes and STR Agreements.
- Ensure LOLER inspections have been carried out and are current for all STR machines.
- Resolve invoice queries relating to Contract and STR.
- Liaise with Nottingham VSB department to ensure Kerridge system is updated for both truck movements between locations and maintaining truck Contract files for the region.
- Produce weekly availability list for STR fleet.
- Monitor STR utilisation to achieve minimum 85% utilisation, liaising with Sales, Contract and Operations Manager to identify possible disposal machines.
- Monitor hour meter readings and raise invoices for excess hour’s charges where applicable.
Contract Fleet:
- Close liaison with sales admin/ VSB and Corby Refurbishment Centre to co-ordinate delivery and handover of new trucks.
- Informing workshop of all new/Used trucks being delivered into depot for preparation/delivery and ensuring that they are labelled and identified on receipt.
- In conjunction with the Service manager, ensure all machines returned from long term hire are inspected for damage and quotation for repairs sent within 48 hours.
Transport:
- Daily scheduling of transport for casual hire, demos, new and refurbished trucks.
- Responsible for transport budget for both internal and external movements providing monthly summary on costs/income.
- Ensure internal transport is utilised to minimise external transport costs.
- Ensure all transport costs are allocated to customer/internal department as required.
General Duties:
- Monthly invoicing and posting out of all invoices for casual trucks.
- Calculate weekly utilisation figures for Weekly Operations Report.
- Daily listing of truck movement between depots and Corby refurbishment centre to Service Department for updating of service schedule.
- Monthly contract and casual hire fleet totals for Operations Manager.
- Ensure internal and external X-hire charges are kept to a minimum.
- Complete Monthly stock takes and ensure variances are resolved.
- Complete weekly STR report for Depot Manager.
Miscellaneous:
- Process all requests for demonstration units and co-ordinate collection/delivery from other depots, dealers as necessary.
- Ensure demo fleet is monitored and collected within 1-week maximum.
- Keep VSB updated on new truck and attachment deliveries, both into the depot and to the customer.
- To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability.
Reports: The following reports must be run each month:
- EOT (End of Term) Monthly Rental Recons for submission to the Accounts Dept.
- Active Agreements in Daily Rental.
- Cost Compared to Income in Daily Rental.
- LOLERs due/overdue in the month and services due/overdue on STR fleet and to advise Service Department.
Hire Controller in Kent employer: Kevin Edward
Contact Detail:
Kevin Edward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Kent
✨Tip Number 1
Networking is key! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We can’t stress enough how a personal touch can make you stand out.
✨Tip Number 2
Prepare for interviews like a pro! Research the company, understand their fleet management processes, and be ready to discuss how your skills align with their needs. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you fresh in their minds. We recommend mentioning something specific from your conversation to show your genuine interest.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Hire Controller in Kent
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your excellent organisational skills in your application. We want to see how you can manage multiple tasks and keep everything running smoothly, just like you would in the role of Rental Controller.
Communicate Clearly: Good communication is key! Use clear and concise language in your application. We’re looking for someone who can effectively liaise with customers and team members, so let your communication skills shine through.
Be Proactive: We love a proactive approach! In your application, share examples of how you've taken initiative in past roles. This will show us that you’re ready to tackle challenges head-on and keep things moving forward.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Kevin Edward
✨Know Your Stuff
Make sure you understand the core activities of a Rental Controller. Familiarise yourself with terms like LOLER inspections, STR agreements, and transport scheduling. This will show that you're proactive and have done your homework.
✨Show Off Your Organisational Skills
Since excellent organisational skills are key for this role, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep things methodical and accurate under pressure.
✨Communicate Clearly
Good communication is essential, so practice articulating your thoughts clearly. You might be asked about how you would handle customer queries or liaise with different departments, so think of specific scenarios where you’ve excelled in communication.
✨Be Ready for Numbers
As a Rental Controller, you'll deal with invoicing and utilisation figures. Brush up on your Excel skills and be prepared to discuss how you would manage budgets and track costs. Showing confidence with numbers will definitely impress!