Job Purpose
We are looking for an experienced and customer-focused Field Service Engineer to support customers across Melksham and the surrounding territory.
Based from the Melksham depot, you will be responsible for carrying out servicing, planned maintenance, fault diagnosis and repairs on a range of materials handling equipment at customer sites.
This is a field-based position suited to an engineer who enjoys working independently, solving technical problems and providing customers with a high standard of service while keeping their equipment operational and downtime to a minimum.
Key Responsibilities
* Carry out planned preventative maintenance and routine servicing on materials handling equipment.
* Attend customer breakdowns and diagnose mechanical, electrical and hydraulic faults.
* Complete repairs efficiently and to the required standard, helping to minimise customer downtime.
* Carry out component replacement and identify any additional repairs or maintenance required.
* Complete equipment and safety checks in accordance with required procedures.
* Accurately complete service reports, job sheets and associated documentation.
* Identify parts required for repairs and work closely with the parts team to ensure they are ordered promptly.
* Manage van stock and ensure commonly required parts and consumables are maintained appropriately.
* Maintain tools, diagnostic equipment and other company equipment in good working order.
* Keep customers informed regarding equipment condition, repairs undertaken and any further work required.
* Work closely with the wider service team, parts department and other engineers to deliver an efficient service.
* Follow all relevant health & safety requirements and safe working practices while on customer sites.
* Represent the business professionally and build positive working relationships with customers.
* Carry out any other reasonable duties within the scope of the position.
What We’re Looking For
The successful candidate will ideally have previous experience as a Field Service Engineer, Forklift Engineer, Plant Engineer, Agricultural Engineer, HGV Technician or similar mechanical/electrical engineer.
You should have:
* Strong mechanical fault-finding and repair skills.
* A good working knowledge of electrical and hydraulic systems.
* Experience servicing and repairing mobile eq...
Field Service Engineer in West Wickham employer: Kevin Edward Associates
Join a highly successful global organisation that values innovation and technical expertise, offering an excellent salary, bonus, and comprehensive benefits. With a strong focus on employee development, you'll receive extensive training and support to thrive in your role as a Regional Business Manager in Technical Sales, while enjoying the autonomy to manage your territory and build meaningful customer relationships across the Midlands and Home Counties.
