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- Tasks: Manage rental fleet, process enquiries, and coordinate transport for efficient operations.
- Company: Dynamic rental company focused on customer satisfaction and teamwork.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Other info: Exciting role with potential for career advancement in a supportive team.
- Why this job: Join a fast-paced environment where your organisational skills can shine and make a difference.
- Qualifications: Strong communication, customer service skills, and proficiency in Word/Excel required.
The predicted salary is between 28500 - 28500 £ per year.
Reports to: Depot Manager
JOB PURPOSE: To effectively manage the Rental Fleet to serve our customer base and coordinate the transport for the Depot.
PERSON SPECIFICATION:
- Excellent organisational skills
- Good communicator
- Good customer service skills
- Proactive approach
- Accurate and methodical in administration
- Ability to cope with pressure and pace
- PC literate in Word/Excel
CORE ACTIVITIES:
Short-term Rental (STR) Fleet
- Process enquiries for casual hire – quotations and follow up.
- Faxing STR agreements for customer signature prior to delivery of equipment.
- Preparation of STR agreements, Transport Notes, etc.
- Ensure that all machines in depot are correctly identified/labelled with status.
- Keep casual hire truck files updated including filing of Transport Notes and STR Agreements.
- Ensure LOLER inspections have been carried out and are current for all STR machines.
- Resolve invoice queries relating to Contract and STR.
- Liaise with Nottingham VSB department to ensure Kerridge system is updated for both truck movements between locations and maintaining truck Contract files for the region.
- Produce weekly availability list for STR fleet.
- Monitor STR utilisation to achieve minimum 85% utilisation, liaising with Sales, Contract and Operations Manager to identify possible disposal machines.
- Monitor hour meter readings and raise invoices for excess hour’s charges where applicable.
Contract Fleet
- Close liaison with sales admin/ VSB and Corby Refurbishment Centre to co-ordinate delivery and handover of new trucks.
- Informing workshop of all new/Used trucks being delivered into depot for preparation/delivery and ensuring that they are labelled and identified on receipt.
- In conjunction with the Service manager, ensure all machines returned from long term hire are inspected for damage and quotation for repairs sent within 48 hours.
Transport
- Daily scheduling of transport for casual hire, demos, new and refurbished trucks.
- Responsible for transport budget for both internal and external movements providing monthly summary on costs/income.
- Ensure internal transport is utilised to minimise external transport costs.
- Ensure all transport costs are allocated to customer/internal department as required.
General Duties
- Monthly invoicing and posting out of all invoices for casual trucks.
- Calculate weekly utilisation figures for Weekly Operations Report.
- Daily listing of truck movement between depots and Corby refurbishment centre to Service Department for updating of service schedule.
- Monthly contract and casual hire fleet totals for Operations Manager.
- Ensure internal and external X-hire charges are kept to a minimum.
- Complete Monthly stock takes and ensure variances are resolved.
- Complete weekly STR report for Depot Manager.
Miscellaneous
- Process all requests for demonstration units and co-ordinate collection/delivery from other depots, dealers as necessary.
- Ensure demo fleet is monitored and collected within 1-week maximum.
- Keep VSB updated on new truck and attachment deliveries, both into the depot and to the customer.
- To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability.
Reports
The following reports must be run each month:
- EOT (End of Term)
- Monthly Rental Recons for submission to the Accounts Dept Active
- Agreements in Daily Rental
- Cost Compared to Income in Daily Rental
- LOLERS due/overdue in the month and services due/overdue on STR fleet and to advise Service Department
Hire Controller in Hoo employer: Kevin Edward Associates
Contact Detail:
Kevin Edward Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Hoo
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential employers. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on showcasing your organisational skills and customer service experience, as these are key for the Rental Controller role.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you email, reiterating your interest in the position. This shows you're keen and helps you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hire Controller in Hoo
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Rental Controller role. Highlight your organisational skills and customer service experience, as these are key for us at StudySmarter.
Show Off Your Communication Skills: Since good communication is essential, use clear and concise language in your application. We want to see how you can convey information effectively, so don’t hold back!
Be Proactive: Demonstrate your proactive approach in your application. Share examples of how you've taken initiative in past roles, especially in managing tasks under pressure, which is something we value highly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Kevin Edward Associates
✨Know Your Stuff
Make sure you understand the core activities of a Rental Controller. Familiarise yourself with terms like STR Fleet, LOLER inspections, and transport scheduling. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you've demonstrated excellent organisational skills. Whether it's managing multiple tasks or keeping accurate records, be ready to discuss how you can bring that to the role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Good communication is key in this role, so think about how you can convey complex information simply, especially when discussing customer service scenarios.
✨Stay Calm Under Pressure
Think of situations where you've had to cope with pressure and pace. Be prepared to share these experiences during the interview, as it will highlight your ability to manage stress and maintain productivity in a fast-paced environment.