Move On Support Officer (Homelessness) in Stoke-on-Trent
Move On Support Officer (Homelessness)

Move On Support Officer (Homelessness) in Stoke-on-Trent

Stoke-on-Trent Full-Time 26178 - 36649 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals transitioning from supported housing to independent living with tailored plans.
  • Company: Join Honeycomb Group, a charity dedicated to erasing homelessness in Staffordshire.
  • Benefits: Competitive salary, meaningful work, and the chance to make a real difference.
  • Why this job: Empower people to build their futures and tackle homelessness head-on.
  • Qualifications: Strong communication skills and a passion for customer care.
  • Other info: Dynamic role with opportunities to collaborate across local services.

The predicted salary is between 26178 - 36649 £ per year.

Salary: £26,178.00 a year

Location: Stoke-on-Trent

Hours per week: 37.5

Contract type: Fixed Term

As a Move on Officer, you’ll work with people within the city who have been living in Support Housing and are now ready to take that step into independent living. You will do this by working with Supported Housing providers and the local authority to help deliver a move‑on plan for people who are ready to transition into sustainable independent living.

Job Requirements

  • Conduct assessments, risk assessments, inductions, and support plans collaboratively, reviewing plans monthly.
  • Develop and deliver person‑centred, trauma‑informed move‑on plans tailored to individual needs, strengths, and goals.
  • Support financial readiness and explore suitable housing options for successful move‑on.
  • Provide resettlement support for up to 8 weeks following a successful move into a new tenancy, and up to 10 weeks of light‑touch tenancy sustainment support.
  • Empower customers to maintain independence, manage their homes, and access essential items through local partnerships.
  • Complete timely administration, monitor caseloads, and contribute to performance reporting.

What We Are Looking For

  • Excellent communication skills.
  • Understanding of great customer service and customer care.
  • The ability to work under pressure and manage multiple tasks and demands.
  • The ability to work with relevant departments and partners across this city and liaise with statutory services where appropriate.
  • Understand the principles of Value for Money.
  • Full UK driving licence and use of your own vehicle for work.
  • DBS check required.

Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now!

Who We Are

We’re part of Honeycomb Group, a team of social‑minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness is not a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community‑led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere.

Move On Support Officer (Homelessness) in Stoke-on-Trent employer: Kevin Cheston Consulting

At Honeycomb Group, we pride ourselves on being an exceptional employer dedicated to making a real difference in the lives of individuals facing homelessness. Our supportive work culture fosters collaboration and personal growth, offering employees opportunities to develop their skills while contributing to meaningful community initiatives in Stoke-on-Trent. With competitive benefits and a commitment to empowering our team, we invite you to join us in creating sustainable futures for those in need.
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Contact Detail:

Kevin Cheston Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Move On Support Officer (Homelessness) in Stoke-on-Trent

✨Tip Number 1

Network like a pro! Reach out to people in the homelessness sector, attend local events, and connect with organisations that align with your passion for helping others. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by practising common questions related to homelessness support. Think about how you can showcase your communication skills and understanding of customer care. We want to see your passion shine through!

✨Tip Number 3

Showcase your experience with person-centred approaches. Be ready to discuss how you've tailored support plans in the past or how you would empower customers to maintain their independence. This is key for the Move On Support Officer role!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to tackle homelessness.

We think you need these skills to ace Move On Support Officer (Homelessness) in Stoke-on-Trent

Excellent Communication Skills
Customer Service
Risk Assessment
Person-Centred Planning
Trauma-Informed Care
Financial Readiness Support
Resettlement Support
Tenancy Sustainment
Administration Skills
Caseload Management
Performance Reporting
Ability to Work Under Pressure
Collaboration with Statutory Services
Understanding of Value for Money
Full UK Driving Licence

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in the lives of those facing homelessness.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for specific examples that demonstrate your understanding of customer service and your ability to work under pressure.

Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity to help others.

How to prepare for a job interview at Kevin Cheston Consulting

✨Know Your Stuff

Before the interview, make sure you understand the role of a Move On Support Officer inside out. Familiarise yourself with the key responsibilities like conducting assessments and developing person-centred plans. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Communication Skills

Since excellent communication is crucial for this role, prepare examples from your past experiences where you've effectively communicated with clients or partners. Think about how you can demonstrate your ability to work under pressure and manage multiple tasks while still providing great customer service.

✨Be Ready to Discuss Local Partnerships

Understanding the local landscape is key. Research local housing providers and support services in Stoke-on-Trent. Be prepared to discuss how you would collaborate with these organisations to create effective move-on plans and support your clients in their transition to independent living.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to tackling homelessness and how they measure success. This not only shows your interest but also helps you determine if this is the right fit for you.

Move On Support Officer (Homelessness) in Stoke-on-Trent
Kevin Cheston Consulting
Location: Stoke-on-Trent
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