Operational Business and Performance Lead - Surgery
Operational Business and Performance Lead - Surgery

Operational Business and Performance Lead - Surgery

Kettering Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational excellence and transformation in healthcare services for impactful patient outcomes.
  • Company: Join Kettering General Hospital NHS Foundation Trust, part of University Hospitals of Northamptonshire.
  • Benefits: Inclusive work environment, career growth, and the chance to make a real difference.
  • Why this job: Shape the future of healthcare while collaborating with diverse teams and stakeholders.
  • Qualifications: Strong leadership, project management, and analytical skills required.
  • Other info: Opportunity to work across multiple hospital sites and engage in high-impact initiatives.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Join us in a role that shapes the future of our services and delivers measurable impact for patients and teams. We are recruiting for the role of Operational Business and Performance Lead. This role is at the heart of driving operational excellence and transformation within the division. You will lead business and service planning, develop and manage robust business cases with clear financial insight, and identify opportunities for cost improvement and efficiency. Working closely with Directorates, you will oversee projects from planning to delivery, tackle risks and delays, and ensure measurable benefits are achieved through proactive change management. You will also support high-impact initiatives, including national submissions and clinical transformation programs, helping the division deliver innovative, sustainable, and high-quality services.

The role requires strong collaboration with a wide network of stakeholders, including the Trust Executive, Divisional Clinical Directors, Heads of Operations and Nursing, Heads of Transformation, Access, and Business Development, Matrons, Clinicians, Finance Managers, People Partners, and external partners. Success demands exceptional leadership, project management, and analytical skills, along with the ability to influence, challenge, and inspire teams. The postholder will be responsible for producing monthly reports for the Divisional Board, providing updates on the progress of business plan milestones, and tracking all identified business cases and those in the pipeline. They will work closely with Directorate operational teams to support and formulate operational plans, ensuring alignment with divisional objectives, capacity planning models, and benchmarking data. This includes analysing complex and sensitive information, interpreting national policy, and supporting capacity and demand modelling to inform decision-making.

Responsibilities

  • Lead business and service planning and manage robust business cases with clear financial insight.
  • Identify opportunities for cost improvement and efficiency; manage Cost Improvement Programmes (CIPs) from planning to delivery.
  • Track CIP tasks and milestones, challenge staff to deliver actions, and maintain outcomes focus.
  • Produce monthly reports for the Divisional Board and monitor progress against milestones and pipeline.
  • Collaborate with Directorate operational teams to formulate operational plans aligned with divisional objectives, capacity planning models, and benchmarking data.
  • Analyse complex information, interpret national policy, and support capacity and demand modelling for decision-making.
  • Support clinical transformation programmes and elective care recovery initiatives.
  • Coordinate with Finance to maintain CIP trackers and pipelines with regular progress reviews with Directorate leads.
  • Lead and influence stakeholders across the Trust and external partners, communicating complex information effectively.
  • Support high-impact initiatives, including national submissions and transformation projects.

Qualifications and skills

  • Strong collaboration and stakeholder management across a wide network.
  • Exceptional leadership, project management, and analytical skills.
  • Proven ability to influence, challenge, and inspire teams at all levels.
  • Ability to interpret national policy, perform capacity and demand modelling, and use benchmarking data.
  • Experience in managing and delivering Cost Improvement Programmes.
  • Excellent interpersonal and communication skills to convey complex information to senior management and director-level audiences.

About UHN and diverse working environment

Kettering General Hospital NHS Foundation Trust is on an exciting journey with all divisions committed to doing things better, with more efficiency as we update, modernise, and advance. We have entered a Group Model with neighbouring Northampton General Hospital NHS Trust and became University Hospitals of Northamptonshire (UHN). There may be a requirement to work across both Kettering and Northampton hospital sites, depending on service needs. We want to recruit the best people to deliver our services across UHN and help to unleash everyone\’s full potential.

UHN encourages applications from people who identify from all protected groups and we are committed to an inclusive and collaborative environment.

We recognise the Armed Forces contribution and have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme. We have active Networks that promote and support colleagues from all backgrounds to ensure everyone feels supported and belongs within UHN.

Additional notes

Please submit your application as soon as possible. We reserve the right to close adverts once we have received sufficient applications.

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Operational Business and Performance Lead - Surgery employer: Kettering General Hospital NHS Foundation Trust

At Kettering General Hospital NHS Foundation Trust, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, inclusivity, and continuous improvement. As part of the University Hospitals of Northamptonshire, we offer our employees meaningful opportunities for professional growth while working in a dynamic environment that prioritises patient care and operational excellence. Our commitment to diversity and support for all staff ensures that everyone can thrive and contribute to innovative healthcare solutions across our sites.
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Contact Detail:

Kettering General Hospital NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Business and Performance Lead - Surgery

✨Tip Number 1

Network like a pro! Reach out to current employees at UHN on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Operational Business and Performance Lead role.

✨Tip Number 2

Prepare for the interview by understanding the key responsibilities of the role. Brush up on your project management and analytical skills, and be ready to discuss how you've influenced teams in the past. We want to see your leadership shine!

✨Tip Number 3

Showcase your ability to handle complex information. Be prepared to discuss examples where you've interpreted national policy or managed Cost Improvement Programmes. This will demonstrate your fit for the role and your analytical prowess.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining UHN and contributing to our mission of delivering high-quality services.

We think you need these skills to ace Operational Business and Performance Lead - Surgery

Operational Excellence
Business Planning
Financial Insight
Cost Improvement Programmes (CIPs)
Project Management
Stakeholder Management
Analytical Skills
Capacity and Demand Modelling
Benchmarking Data Analysis
Leadership Skills
Communication Skills
Change Management
Collaboration Skills
Influencing Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Operational Business and Performance Lead. We want to see how you can drive operational excellence and transformation, so don’t hold back on showcasing relevant achievements!

Showcase Your Leadership Skills: This role requires exceptional leadership and project management skills. Use your written application to demonstrate instances where you've influenced teams or managed projects successfully. We love seeing examples that reflect your ability to inspire and challenge others.

Be Clear and Concise: When writing your application, clarity is key! Make sure your points are easy to understand and directly address the responsibilities outlined in the job description. We appreciate straightforward communication, especially when it comes to complex information.

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity at UHN. Don’t miss out on the chance to join our team!

How to prepare for a job interview at Kettering General Hospital NHS Foundation Trust

✨Know Your Numbers

As an Operational Business and Performance Lead, you'll need to demonstrate your financial insight. Brush up on key metrics related to cost improvement and efficiency. Be ready to discuss how you've managed budgets or improved financial performance in previous roles.

✨Showcase Your Leadership Skills

This role requires exceptional leadership abilities. Prepare examples of how you've influenced teams or led projects to success. Think about times when you faced challenges and how you inspired others to overcome them.

✨Understand the Bigger Picture

Familiarise yourself with national policies and how they impact operational planning. Be prepared to discuss how you would interpret these policies in the context of capacity and demand modelling. This shows that you can think strategically and align with divisional objectives.

✨Engage with Stakeholders

Collaboration is key in this role. Think of ways you've successfully worked with diverse stakeholders in the past. Be ready to share specific examples of how you communicated complex information effectively to senior management and influenced decision-making.

Operational Business and Performance Lead - Surgery
Kettering General Hospital NHS Foundation Trust

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