At a Glance
- Tasks: Provide top-notch technical support and troubleshoot issues for our customers.
- Company: Join Ketch, a leader in responsible data use with a vibrant team.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
- Other info: Be part of a dynamic team reshaping the future of data.
- Why this job: Make a difference in data management while using your tech skills.
- Qualifications: Fluent in French and English, with 4+ years in technical support.
The predicted salary is between 40000 - 56000 € per year.
Ketch is hiring a Technical Support Engineer for the EMEA region. The role is UK-based and focuses on providing high-quality technical support to our customers. You will partner with the Professional Services team for troubleshooting and solutions, working with various technical tools and platforms.
The ideal candidate should have:
- Over 4 years of experience in a technical support role
- Strong knowledge of JavaScript, HTML, CSS, and APIs
- Fluency in both French and English
Join us to help reshape responsible data use!
UK-based French-Speaking Tech Support Engineer, EMEA employer: Ketch
Ketch is an excellent employer that values innovation and collaboration, offering a dynamic work culture where employees are encouraged to grow and develop their skills. With a focus on responsible data use, our UK-based team provides unique opportunities for meaningful contributions in the tech industry, alongside competitive benefits and a supportive environment that fosters professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land UK-based French-Speaking Tech Support Engineer, EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at Ketch or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you’ll be dealing with JavaScript, HTML, CSS, and APIs, make sure you can talk confidently about these topics. We recommend doing some mock interviews to get comfortable!
✨Tip Number 3
Show off your bilingual skills! Being fluent in French and English is a huge plus for this role. During your conversations, don’t hesitate to switch languages if it feels natural – it shows your versatility and confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to join our team!
We think you need these skills to ace UK-based French-Speaking Tech Support Engineer, EMEA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in technical support, especially with JavaScript, HTML, CSS, and APIs. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech support and how your bilingual skills can benefit our team. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled technical challenges in the past. We’re looking for candidates who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Ketch
✨Brush Up on Your Tech Skills
Make sure you're comfortable discussing JavaScript, HTML, CSS, and APIs. Review common troubleshooting scenarios and be ready to demonstrate your problem-solving skills with real examples from your past experience.
✨Show Off Your Bilingual Skills
Since the role requires fluency in both French and English, practice switching between the two languages. Prepare to answer some technical questions in French to showcase your language proficiency and ensure you can communicate effectively with customers.
✨Know the Company and Its Values
Research Ketch and understand their mission around responsible data use. Be prepared to discuss how your values align with theirs and how you can contribute to their goals as a Technical Support Engineer.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This shows your interest in the role and helps you gauge if the company culture and team dynamics are a good fit for you.
