At a Glance
- Tasks: Manage vehicle repair claims from start to finish, ensuring smooth communication.
- Company: Join a growing motor claims operation in Nantwich.
- Benefits: Competitive salary and opportunities for career growth.
- Other info: Fast-paced environment with a focus on customer service.
- Why this job: Be the key player in helping customers through their claims journey.
- Qualifications: Experience in motor claims and strong communication skills.
The predicted salary is between 26000 - 28000 £ per year.
Kestrel Talent is recruiting for an experienced Vehicle Repair Claims Handler to join a busy and growing motor claims operation. This role would suit someone who understands the complete motor claims and vehicle repair journey, from First Notification of Loss (FNOL) through to repair completion, and is comfortable coordinating customers, repairers, insurers and other parties to keep claims moving.
You will need to be organised, confident communicating with different stakeholders and able to manage multiple live claims while maintaining a high level of customer service.
The Role
As a Vehicle Repair Claims Handler, you will take responsibility for claims from the initial notification through to completion. Your responsibilities will include:
- Handling First Notification of Loss (FNOL) and accurately recording all relevant claim information.
- Managing motor claims from initial notification through to vehicle repair and completion.
- Arranging vehicle recovery, roadside assistance and replacement/hire vehicles where required.
- Liaising with customers, bodyshops, repairers, insurers, engineers and other third parties.
- Providing clear and accurate updates throughout the repair and claims process.
- Monitoring repair progress and proactively managing any issues that arise.
Claims Handler employer: Kestral Talent
Join a dynamic technology business in Barnsley as an IT Apprentice, where you'll be part of a supportive and friendly team dedicated to helping you grow your skills in a variety of IT areas. With hands-on experience across technical support, cloud systems, and cyber security, this role offers a unique opportunity to learn and develop in a fast-paced environment that values curiosity and innovation. The company fosters a culture of learning and collaboration, ensuring that you have the resources and mentorship needed to thrive in your IT career.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Kestral Talent). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Kestral Talent. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Kestral Talent.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Kestral Talent. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Kestral Talent
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Kestral Talent to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Kestral Talent, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Kestral Talent's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
