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- Tasks: Be the friendly face of our healthcare service, assisting patients and visitors with their inquiries.
- Company: Local healthcare provider dedicated to excellent patient care.
- Benefits: Competitive pay rate of £12.71 to £13.00 per hour based on experience.
- Why this job: Make a difference in people's lives while gaining valuable customer service experience.
- Qualifications: At least one year of customer service experience; GCSE or equivalent preferred.
- Other info: Join a supportive team in a rewarding healthcare environment.
The predicted salary is between 12 - 13 £ per hour.
A local healthcare provider in the United Kingdom is seeking a Patient Adviser to offer a friendly and professional front-desk service. You will be the first point of contact for patients and visitors, handling inquiries both in person and online while maintaining accurate records.
The role requires at least one year of customer service experience and ideally a GCSE or equivalent. Competitive pay rate of £12.71 to £13.00 per hour depending on experience.
Patient Services Front Desk Advisor in London employer: Keston and Moorings Medical Practice
Contact Detail:
Keston and Moorings Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Services Front Desk Advisor in London
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different patient inquiries or complaints. This will help you feel more confident and prepared when it comes to the real deal.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Aim for smart-casual attire that reflects professionalism while still being approachable.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Patient Services Front Desk Advisor in London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and provided support in previous roles, so share specific examples that showcase your friendly and professional approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Patient Services Front Desk Advisor role. Mention how your skills align with the job description and why you’re excited about joining our team.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid fluff and get straight to the point. Make sure your key qualifications stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Keston and Moorings Medical Practice
✨Know Your Stuff
Before the interview, make sure you understand the role of a Patient Services Front Desk Advisor. Familiarise yourself with common patient inquiries and the services offered by the healthcare provider. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since the role requires at least a year of customer service experience, be ready to share specific examples from your past jobs. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to provide a friendly and professional service.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It shows that you value communication, which is crucial for a front-desk role where you'll be interacting with patients and visitors regularly.
✨Dress the Part
First impressions matter, especially in a healthcare setting. Dress smartly and professionally for your interview. This not only reflects your seriousness about the role but also aligns with the friendly and professional image the healthcare provider wants to project.