At a Glance
- Tasks: Deliver exceptional customer service and share the story behind our unique garments.
- Company: Join KESTIN, a modern Scottish menswear brand with a passion for quality and heritage.
- Benefits: Gain retail experience in a premium environment and be part of a dynamic team.
- Other info: Flexible weekend and festive availability is essential for this part-time role.
- Why this job: Be a brand ambassador and help create meaningful experiences for customers.
- Qualifications: Retail experience, customer-focused mindset, and a love for Scottish design.
Location: KESTIN Edinburgh Flagship Store
To Apply: Send your CV, covering letter, and availability to julie@kestin.co. Note: Weekend and festive availability is essential.
Who We Are: KESTIN is a Scottish menswear brand redefining modern Scottish design. Founded and based in Edinburgh, we are deeply inspired by our homeland. The rugged landscapes, rich culture, and heritage. Every garment we create is rooted in purpose, combining traditional craftsmanship with modern innovation to produce clothing that is built to last and improves with age. Our vision is to be the world’s leading Scottish lifestyle brand, proudly championing modern heritage, timeless style, and the spirit of Scotland, everywhere.
At the heart of everything we do are our core values:
- Design Led – Thoughtful, purposeful design that balances form and function
- Craftsmanship – Honouring traditional skills with contemporary techniques
- Quality – Uncompromising standards in materials and construction
- Passion – A genuine love for Scottish culture and storytelling
We promise our customers versatile, high‑quality clothing that delivers timeless design and accessible luxury. As a member of our retail team, you’ll play a vital role in bringing this vision and promise to life, creating meaningful experiences that reflect who we are and what we stand for.
About The Role: We're looking for a confident, enthusiastic Part‑Time Sales Associate to join our Edinburgh flagship store. You’ll be a key member of the team, representing the KESTIN brand and helping us deliver a premium customer experience rooted in our unique identity and values. This role is ideal for someone who is customer‑focused, highly motivated, and passionate about quality menswear and Scottish design.
What You’ll Do:
- Deliver exceptional customer service and create a warm, welcoming in‑store environment
- Share the story behind our garments – from concept and fabric to function and heritage
- Maintain high visual merchandising standards in line with brand guidelines
- Support the team in meeting daily sales targets and store objectives
- Accurately process sales using POS/till systems
- Monitor stock levels and replenish product as needed
- Respond to customer enquiries with professionalism and brand knowledge
- Represent KESTIN as a true brand ambassador
What You’ll Bring:
- At least 2 years of retail experience, ideally within a premium or lifestyle brand
- A proven ability to deliver outstanding customer service
- A keen eye for detail, presentation, and product storytelling
- A sales‑focused mindset with a collaborative, team‑driven approach
- Self‑motivation and a proactive attitude
- Confidence using till systems and basic retail tech
- Excellent communication and problem‑solving skills
- Flexibility to work weekends and during the festive season
Note: This job description is intended to convey the core duties and expectations of the role but is not exhaustive. Responsibilities may evolve, and the position does not constitute a fixed contract of employment. If you’re inspired by design, driven by quality, and excited to help grow a modern Scottish brand, we’d love to hear from you.
Part-Time Sales Associate employer: KESTIN
KESTIN is an exceptional employer that values creativity and customer engagement, offering a vibrant work culture in the heart of Edinburgh. With flexible working hours and opportunities for personal and professional growth, employees are encouraged to thrive in a supportive environment that celebrates design and innovation. Join us to be part of a passionate team dedicated to delivering outstanding service and maintaining our premium brand standards.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Sales Associate
✨Tip Number 1
Get to know KESTIN inside out! Familiarise yourself with their story, values, and products. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely passionate about what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle enquiries and create a welcoming atmosphere. Role-playing with a friend can help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your sales skills! Be ready to discuss how you’ve met sales targets in the past. Share specific examples of how you’ve contributed to a team’s success – this will show KESTIN that you’re a team player who can help them achieve their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KESTIN family. Good luck!
We think you need these skills to ace Part-Time Sales Associate
Some tips for your application 🫡
Craft a Compelling CV:Your CV is your first impression, so make it count! Highlight your retail experience and any relevant skills that align with KESTIN's values. Keep it concise and tailored to the role – we want to see how you can bring your passion for quality menswear to our team.
Write a Personal Covering Letter:This is your chance to show us your personality! Share why you're excited about joining KESTIN and how your background fits with our brand story. Be genuine and let your enthusiasm for Scottish design shine through – we love a good narrative!
Show Your Availability:Since weekend and festive availability is essential, be clear about when you can work. We appreciate flexibility, so if you can cover extra shifts during busy periods, let us know! It shows you're committed and ready to jump in.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at KESTIN
✨Know the Brand Inside Out
Before your interview, dive deep into KESTIN's story, values, and product range. Understand their commitment to quality and craftsmanship, and be ready to discuss how you can embody their brand ethos in your role as a Sales Associate.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experience that highlight your ability to deliver exceptional customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation with professionalism.
✨Demonstrate Your Passion for Scottish Design
Express your enthusiasm for Scottish culture and menswear during the interview. Share any personal connections you have to the heritage or design aspects of KESTIN’s products, as this will show your genuine interest in the brand.
✨Be Ready for Practical Scenarios
Expect to discuss how you would handle specific situations in-store, such as managing stock levels or responding to customer inquiries. Practising these scenarios beforehand will help you feel more confident and prepared.
