Account Manager
About the Role
We are looking for an experienced, organised and commercially minded Recruitment Account Manager to join our team.
This is an exciting opportunity for someone with a strong recruitment background, particularly in managing a high-volume temporary workforce. You will play a key role in maintaining and developing client relationships, overseeing day-to-day recruitment operations and ensuring the smooth delivery of our temporary staffing services.
The successful candidate will be proactive, adaptable and confident managing both clients and candidates in a fast-paced recruitment environment.
Key Responsibilities
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Manage and develop relationships with our existing client, ensuring excellent service delivery.
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Oversee the recruitment and management of a high-volume temporary workforce.
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Manage the full recruitment process, from vacancy briefing through to placement and ongoing workforce management.
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Coordinate candidate registrations, compliance, inductions and ongoing worker support.
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Attend client inductions when required.
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Ensure all recruitment processes comply with relevant employment legislation and industry regulations.
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Monitor workforce attendance, performance and client requirements.
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Identify opportunities to develop existing accounts and generate additional business.
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Manage client expectations and resolve any staffing or operational issues efficiently.
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Participate in a shared, fair on-call rota to support business requirements.
About You
To be successful in this role, you will need:
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Previous recruitment experience is essential.
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Proven experience managing a high-volume temporary workforce.
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A good understanding of relevant employment legislation and recruitment compliance.
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Excellent communication and relationship-building skills.
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Strong organisational skills and the ability to manage competing priorities.
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The ability to work effectively under pressure in a fast-paced environment.
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A full UK driving licence and access to your own vehicle are essential.
Working Hours
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37.5 hours per week, Monday to Friday. An earlier finish of 3pm every Friday.
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A degree of flexibility is required to accommodate occasional early morning client inductions.
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On-call responsibilities will be minimal and shared fairly across the team on a rota basis.
What We Offer
We believe in recognising commitment and rewarding our employees. Our benefits package includes:
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Annual leave: Holiday entitlement that increases with length of service, up to 25 days per year, plus 8 bank holidays.
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Your Birthday Off: An additional day of annual leave to celebrate your birthday.
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Private Healthcare: Available after two years' service.
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Annual Bonus: An end-of-year bonus based on company profitability and individual performance.
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Work-Life Balance: A 37.5-hour working week with an early finish at 3.00pm every Friday.
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Career Development: The opportunity to develop your skills and progress within the business.
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Supportive Environment: Join a team where your contribution is recognised and valued.
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The successful candidate will be subject to a probationary period of between 3 and 6 months.
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Free Parking
Account Manager in North East employer: KES Solutions UK
Join a dynamic team at our client's warehouse on the Team Valley Trading Estate, where we prioritise employee growth and development. With a supportive work culture that values dedication, this role offers the potential for permanent employment and opportunities for overtime, making it an excellent choice for those seeking meaningful work in a thriving environment.
