At a Glance
- Tasks: Support sales operations by processing orders and handling customer enquiries.
- Company: Leading manufacturer of power and electrical equipment with a diverse client base.
- Benefits: No evening or weekend shifts, competitive salary, and career development opportunities.
- Other info: Enjoy a fulfilling career with full training provided for bespoke projects.
- Why this job: Join a dynamic team and gain valuable experience in sales and customer service.
- Qualifications: Previous customer service experience and strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
Established in the mid 70’s, we are a leading manufacturer of power & electrical equipment, with customers throughout the UK and worldwide. From supplying the UK’s largest property developers, F1 teams to the film industry and music festivals, you will be working with a diverse and dynamic range of customers.
We are seeking an organised and proactive individual to support the daily operations of the sales and administration team. The successful candidate will be responsible for handling customer enquiries, processing orders, maintaining records, and providing administrative support to ensure efficient business operations and excellent customer service. A fulfilling and rewarding career in sales is on offer to the correct candidate with the opportunity to develop a sound knowledge of power distribution and switch gear. The position is 8.30am-5pm, Monday to Friday with no evening, weekend, or bank holiday working!
Skills & experience- Previous customer service experience is essential.
- Strong communication skills both over the phone and through email.
- Accurate data entry and attention to detail.
- Process customer orders, quotations, and invoices accurately and efficiently.
- Respond to customer enquiries via phone, email, and in person.
- Support the sales team with administrative duties and reporting.
- Coordinate deliveries, schedules, and communication with suppliers or logistics teams.
- Maintain office filing systems and ensure records are up to date.
- Provide general office support, including reception duties when required.
- Ensure compliance with company policies and procedures.
- Provide bespoke quotations as you progress in the role (full training provided).
- Effectively communicate with the production team to ensure customer requirements are met on bespoke projects (full training will be provided).
- Other duties as required by the business.
Internal Sales in Southampton employer: KES Power & Light
As a leading manufacturer of power and electrical equipment, we pride ourselves on fostering a supportive and dynamic work environment that encourages employee growth and development. Our commitment to work-life balance is evident with a standard Monday to Friday schedule, allowing you to enjoy your evenings and weekends free. Join us to be part of a diverse team that collaborates with exciting clients across various industries, offering you a fulfilling career in sales with ample opportunities for professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales in Southampton
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent projects. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer enquiries, make sure you're comfortable speaking clearly and confidently over the phone and in person. Role-play with a friend if you need to!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to dive into the world of power distribution.
We think you need these skills to ace Internal Sales in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and strong communication skills. We want to see how your background fits with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Internal Sales position and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your submission!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at KES Power & Light
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services. Familiarise yourself with power distribution and switch gear, as this will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since previous customer service experience is essential, prepare examples of how you've handled customer enquiries or resolved issues in the past. Be ready to discuss specific situations where your communication skills made a difference.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you manage tasks and prioritise your workload. You might want to mention any tools or methods you use to stay on top of your responsibilities, especially when it comes to processing orders and maintaining records.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the company culture. This shows that you’re not just interested in the job, but also in how you can grow within the company.
