At a Glance
- Tasks: Support commercial operations with coordination, data management, and logistics for a global team.
- Company: Join Kerzner International, a leader in luxury hospitality and commercial excellence.
- Benefits: Gain valuable experience, develop skills, and work in a dynamic, supportive environment.
- Other info: Opportunity for growth in a vibrant company culture focused on collaboration and innovation.
- Why this job: Be part of a team that drives revenue and partner engagement in an exciting industry.
- Qualifications: 2-4 years in admin or coordination roles; strong organisational skills and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Reporting to the Director, Commercial – UK & Northern Europe, the Coordinator, Commercial Operations – UK & Northern Europe provides operational, administrative, and coordination support to Kerzner International’s Global Commercial Office (GCO) teams. Operating within the GCO operating model, the role supports the smooth execution of commercial activity through process coordination, data accuracy, reporting support, and logistics, enabling account and commercial leaders to focus on revenue delivery and partner engagement. The role is execution-focused, detail-oriented, and reliability-driven, contributing to commercial effectiveness through strong organisation, disciplined use of systems, and consistent ways of working.
Key Responsibilities
- Commercial Coordination & Administrative Support
- Provide day-to-day coordination and administrative support to regional GCO teams.
- Support scheduling of meetings, calls, travel, and key commercial activities.
- Act as a point of contact for internal coordination and basic external enquiries, routing appropriately.
- Maintain shared files, folders, and documentation in line with GCO standards.
- Systems, Data & Reporting Support
- Support accurate and timely data entry and maintenance in enterprise commercial systems (e.g. Salesforce).
- Assist with updating account records, opportunities, pipelines, and activity logs.
- Support preparation and consolidation of commercial reports, trackers, and presentations.
- Maintain distribution lists, contact databases, and shared reporting tools.
- Commercial Planning & Activity Support
- Assist with coordination of trade shows, roadshows, sales trips, and partner events from a logistics and planning perspective.
- Support preparation and distribution of commercial materials, presentations, and collateral.
- Help ensure agreed commercial initiatives are tracked, documented, and followed through.
- Support pre-opening and pre-integration activity at an administrative and coordination level.
- Performance & Market Support
- Assist with basic market research, competitor tracking, and information gathering as directed.
- Support maintenance of activity trackers, budgets, and simple performance summaries.
- Help ensure information shared with partners and properties is accurate and up to date.
- Supplier Invoice Responsibilities
- Process and verify supplier invoices.
- Match invoices to purchase orders and approvals.
- Submit approved invoices to Finance for payment.
- Track invoice status and payment deadlines.
- Resolve invoice discrepancies and supplier queries.
- Maintain accurate invoice records and reports.
- Ensure compliance with company procedures and policies.
- Ways of Working & Team Support
- Operate in line with GCO standards, templates, and governance.
- Support consistent ways of working across the regional GCO team.
- Contribute to improvements in coordination, documentation, and administrative efficiency.
- Support onboarding of new team members from a process and systems orientation perspective.
Skills, Experience & Educational Requirements
- 2–4+ years’ experience in an administrative, coordination, or operations support role.
- Strong organisational skills and attention to detail.
- Comfortable working with CRM and reporting systems (e.g. Salesforce).
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Clear written and verbal communication skills in English.
- Ability to manage multiple tasks and priorities with reliability and structure.
- Proactive, collaborative, and service-oriented mindset.
- Experience in hospitality, travel, or a service-led industry is an advantage.
- A university degree is an advantage but not essential.
Coordinator, Commercial - UK & Northern Europe in London employer: Kerzner International
Kerzner International is an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation within the hospitality sector. With a strong emphasis on employee growth and development, team members benefit from comprehensive training opportunities and a supportive culture that values detail-oriented execution and operational excellence. Located in the vibrant UK & Northern Europe region, employees enjoy the unique advantage of being part of a globally recognised brand while contributing to meaningful commercial initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Coordinator, Commercial - UK & Northern Europe in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kerzner International. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kerzner International
Don't be shy about reaching out to Kerzner International directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coordinator, Commercial - UK & Northern Europe in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kerzner International and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kerzner International
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
