Kerv in the United Kingdom is seeking a Customer Success professional to own a portfolio of accounts, ensuring engagement and value delivery. The role operates on a hybrid model with attendance at the Richmond office once or twice weekly as needed for business.
You will drive renewals, develop success plans, monitor health metrics and work with Marketing and Sales Support to deliver outstanding customer outcomes.
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Hybrid SaaS Customer Success Manager – Growth & Retention in Richmond employer: Kerv
Kerv is an exceptional employer that prioritises the well-being and growth of its employees, fostering a collaborative and inclusive work culture. As a certified B Corp and Great Place To Work, Kerv offers meaningful opportunities for professional development while encouraging innovation and creativity in a supportive environment. Located in a vibrant area, employees benefit from a dynamic atmosphere that promotes both personal and professional fulfilment.
