Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive new business growth through lead generation and stakeholder engagement.
- Company: Join Kerv, a dynamic cloud-first provider transforming customer experience.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Exciting growth phase with a focus on innovation and teamwork.
- Why this job: Be part of an award-winning team making a real impact in customer engagement.
- Qualifications: Experience in sales or business development, especially in tech or SaaS.
The predicted salary is between 30000 - 40000 £ per year.
Please note: This is a Hybrid Working role which will require attending the Richmond office (TW9) 1-2 times a week.
About Us
Launched in July 2020, Kerv is a next-generation ‘customer-first, cloud-first’ provider, created to help customers achieve successful business outcomes in a new digital era. We are undergoing an exciting period of transformation and growth following the merger with a number of highly successful organisations. One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award-winning, omnichannel cloud-based solutions to help our customers deliver industry-leading customer experience.
At Kerv Experience we know that implementing a new CX platform is a big deal - that comes with big challenges. That’s why our expert team is flexible. We’re ready to help our customers every step of the way with a fully responsive, risk-free approach, that’s built around them. We help our customers leverage the power of Genesys Cloud alongside our own technology, such as CXTranslate and CX Vizz. We are a Genesys partner and regularly win partner awards, most recently UKI Volume Partner of the Year 2026.
About the Role
Reporting to Kerv’s Head of Marketing, we are looking for a Business Development Representative, with a demonstrable understanding of driving new business growth. You will play a key role in driving new business growth across the contact centre and CX practice for Kerv (focused on Genesys Cloud). You will focus on generating leads, building pipeline, engaging senior stakeholders, and partnering closely with Marketing & Sales to execute targeted account strategies.
Your Part to Play
- Drive outbound prospecting across strategic accounts using calls, email, LinkedIn, and targeted campaigns
- Identify, research, and engage key decision-makers within enterprise and mid-market organisations
- Work closely with the sales team to execute account-based strategies
- Find creative ways to open doors into new prospective accounts
- Work closely with Marketing to follow up on campaign and event activity
- Qualify inbound, outbound and marketing-generated leads, to pass onto the sales team
- Clearly articulate the value of Genesys Cloud and Kerv’s CX solutions aligned to prospect challenges
- Book product demos and meetings for Account Executives
- Consistently generate qualified pipeline aligned with regional revenue goals
- Maintain accurate activity lead tracking in Dynamics 365
- Meet and exceed KPIs related to meetings booked, pipeline creation, and conversion rates
All about You
We are looking for a BDR with the following skills and attributes:
- At least 1 year’s experience in a BDR, SDR, or Inside Sales role within SaaS, CCaaS, CX, cloud, or technology environments (preferred Genesys / CCaaS experience)
- Proven track record in outbound prospecting and pipeline generation e.g.: meetings booked
- Comfortable engaging mid-senior level stakeholders in mid and large organisations
- Excellent communication, organisational, and time-management skills
You will live the Kerv values:
- Think Customer First
- Team is everything
- Spread good vibes
- Build future
- Do the right thing
Location: United Kingdom
Job Type: Full Time
Business Development Representative in Richmond employer: Kerv
Contact Detail:
Kerv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Representative in Richmond
✨Tip Number 1
Get your networking game on! Connect with people in the industry on LinkedIn, attend relevant events, and don’t be shy to reach out. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Development Representative role.
✨Tip Number 2
Practice your pitch! You’ll want to clearly articulate how you can drive new business growth and engage stakeholders. We recommend rehearsing with a friend or in front of a mirror to boost your confidence before those interviews.
✨Tip Number 3
Showcase your creativity! When applying for roles like this, think about unique ways to demonstrate your skills. Maybe create a short video or a presentation that highlights your outbound prospecting strategies. We love seeing candidates who think outside the box!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who align with our values at Kerv. Let’s make it happen together!
We think you need these skills to ace Business Development Representative in Richmond
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Development Representative. Highlight your experience in outbound prospecting and pipeline generation, especially if you've worked with SaaS or CX solutions before. We want to see how you can drive new business growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer engagement and how your skills align with Kerv's mission. Don’t forget to mention any experience you have with Genesys Cloud or similar technologies.
Showcase Your Communication Skills: As a BDR, you'll be engaging with senior stakeholders, so make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing your personality. We love good vibes!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining the Kerv team!
How to prepare for a job interview at Kerv
✨Know Your Stuff
Before the interview, make sure you understand Kerv's business model and their focus on customer experience. Familiarise yourself with Genesys Cloud and how it fits into their offerings. This will help you articulate how your skills can contribute to their goals.
✨Showcase Your Outbound Skills
Prepare examples of your previous success in outbound prospecting and pipeline generation. Be ready to discuss specific strategies you've used to engage decision-makers and how you’ve met or exceeded KPIs in past roles.
✨Engage with Enthusiasm
During the interview, demonstrate your passion for customer engagement and technology. Use positive language and show that you’re excited about the opportunity to drive new business growth at Kerv. Remember, they value good vibes!
✨Ask Insightful Questions
Prepare thoughtful questions about Kerv’s current challenges and future plans. This shows that you’re not just interested in the role, but also in how you can contribute to their success. It’s a great way to demonstrate your proactive mindset.