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- Tasks: Lead bid writing and deliver engaging product demos using Genesys Cloud CX.
- Company: Kerv, a forward-thinking company focused on customer success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team in Greater London with exciting career prospects.
- Why this job: Shape innovative solutions and make a real impact in customer experience.
- Qualifications: 5+ years in CX solutions and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Kerv is seeking a Senior Solution Consultant based in Greater London. This hybrid role requires strong technical and written documentation skills, with a focus on customer success using the Genesys Cloud CX platform.
You will lead bid writing, collaborate with sales to shape solutions, and deliver engaging product demonstrations to diverse customer personas.
The ideal candidate has over 5 years in CX solutions and possesses excellent communication skills, with the ability to effectively convey complex concepts.
Hybrid Senior Solutions Consultant — CX Solutions & Bid Writing in London employer: Kerv
Contact Detail:
Kerv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Senior Solutions Consultant — CX Solutions & Bid Writing in London
✨Tip Number 1
Network like a pro! Reach out to folks in the CX solutions space, especially those who work with Genesys Cloud. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your bid writing and customer success achievements. This will help you stand out when you're discussing your experience during interviews.
✨Tip Number 3
Practice makes perfect! Get comfortable with delivering product demonstrations. You want to be able to engage different customer personas effortlessly, so rehearse your pitch until it feels second nature.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate candidates like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Hybrid Senior Solutions Consultant — CX Solutions & Bid Writing in London
Some tips for your application 🫡
Showcase Your Experience: When applying, make sure to highlight your experience in CX solutions. We want to see how your background aligns with the role, especially if you've worked with the Genesys Cloud CX platform.
Tailor Your Documentation Skills: Since this role requires strong written documentation skills, we recommend including examples of your bid writing or technical documentation. This will help us see your ability to convey complex concepts clearly.
Engage with Your Communication Style: Your communication skills are key! Use your application to demonstrate how you can engage different customer personas. We love seeing candidates who can adapt their style to suit various audiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Kerv
✨Know Your Genesys Cloud CX Inside Out
Make sure you’re well-versed in the Genesys Cloud CX platform. Brush up on its features, benefits, and how it can solve customer pain points. Being able to discuss specific use cases will show your expertise and help you stand out.
✨Show Off Your Bid Writing Skills
Prepare examples of your previous bid writing experiences. Be ready to discuss your approach to crafting compelling proposals and how you tailor them to meet client needs. This will demonstrate your ability to contribute effectively from day one.
✨Engage with Customer Personas
Think about the different customer personas you might encounter. Prepare to discuss how you would tailor your product demonstrations to resonate with each persona. This shows that you understand the importance of customer-centric solutions.
✨Communicate Complex Concepts Simply
Practice explaining complex technical concepts in a straightforward manner. Use analogies or real-world examples to make your points clear. This will highlight your communication skills and your ability to connect with diverse audiences.