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For Companies At a Glance
- Tasks: Lead service strategy and operational delivery while driving improvements across offerings.
- Company: High-growth tech services and software business focused on innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact by transforming service operations and enhancing customer satisfaction.
- Qualifications: Strong experience in service operations and stakeholder management required.
- Other info: Fast-paced environment with a focus on excellence and innovation.
The predicted salary is between 48000 - 72000 £ per year.
A high-growth technology services and software business is seeking a skilled leader to define and execute service strategy, operational delivery, and improvements across its offerings. The role demands strong experience in service operations and stakeholder management, with oversight of a team responsible for project delivery and customer satisfaction in the UK.
Ideal candidates will have a proven record of leading transformations, managing supplier relationships, and ensuring compliance with industry standards. Join a fast-paced environment focused on innovation and excellence.
Director of Service Operations & Transformation in London employer: Kerv
Contact Detail:
Kerv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Service Operations & Transformation in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Director of Service Operations & Transformation role.
✨Tip Number 2
Prepare for interviews by researching the company’s service strategy and recent transformations. We want you to showcase your knowledge and how your experience aligns with their goals. Tailor your responses to highlight your leadership in service operations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application. Plus, it shows you’re serious about joining our innovative team focused on excellence in service operations.
We think you need these skills to ace Director of Service Operations & Transformation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Director of Service Operations & Transformation role. Highlight your leadership in service strategy and any transformations you've led, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for service operations and how you’ve successfully managed stakeholder relationships. Be specific about your achievements and how they relate to the job.
Showcase Your Results: When detailing your experience, focus on quantifiable results. Did you improve customer satisfaction scores or streamline operations? Numbers speak volumes, so let us see the impact you've made in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at Kerv
✨Know Your Service Strategy
Before the interview, make sure you thoroughly understand the company's service strategy and how it aligns with their operational goals. Be ready to discuss your own experiences in defining and executing service strategies that have led to successful transformations.
✨Showcase Stakeholder Management Skills
Prepare examples of how you've effectively managed stakeholders in previous roles. Highlight specific situations where your communication and negotiation skills led to improved project delivery and customer satisfaction.
✨Demonstrate Transformation Leadership
Think of concrete examples where you've led significant transformations in service operations. Be prepared to discuss the challenges you faced, the solutions you implemented, and the measurable outcomes that resulted from your leadership.
✨Understand Compliance Standards
Familiarise yourself with the industry standards relevant to the role. During the interview, be ready to discuss how you've ensured compliance in past projects and how you plan to maintain these standards in a fast-paced environment.
