Kerv is seeking a proactive 1st Line IT Service Desk Engineer to join the Network Security/Service Desk Operations team in Central London. The role is hybrid with regular office/site attendance (2-3 days) and some on-call support.
You will be the first point of contact for IT issues, handling incidents, requests, and documentation, while delivering excellent customer service and maintaining records in the ticketing system.
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London-Based Hybrid 1st Line IT Service Desk Engineer employer: Kerv
Kerv is an exceptional employer that prioritises the well-being and growth of its employees, fostering a collaborative and inclusive work culture. As a certified B Corp and Great Place To Work, Kerv offers meaningful opportunities for professional development while encouraging innovation and creativity in a supportive environment. Located in a vibrant area, employees benefit from a dynamic atmosphere that promotes both personal and professional fulfilment.
