At a Glance
- Tasks: Lead client relationships and ensure top-notch service delivery in Managed IT Services.
- Company: Join Kerv, a forward-thinking company focused on client satisfaction and service excellence.
- Benefits: Enjoy a hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and client engagement.
- Why this job: Make a real difference by enhancing client experiences and driving service improvements.
- Qualifications: Strong understanding of ITIL principles and experience in service delivery roles.
The predicted salary is between 50000 - 60000 £ per year.
Kerv is seeking a Service Delivery Manager to oversee Managed Services client relationships effectively and efficiently. You will manage continual service improvement and ensure that client demands are met while coordinating with internal teams.
The ideal candidate will demonstrate strong ITIL principles and possess experience in service delivery roles. This position offers a hybrid working model and involves direct interaction with clients, focusing on satisfaction and contractual obligations.
Hybrid Service Delivery Lead: Managed IT Services employer: Kerv
Kerv is an exceptional employer that prioritises employee growth and satisfaction, offering a hybrid working model that promotes work-life balance. With a strong focus on continual service improvement and client relationships, employees are encouraged to develop their skills in a supportive environment, making it an ideal place for those seeking meaningful and rewarding careers in Managed IT Services.
