Kerv is a hybrid-working company near Richmond (TW9). The role involves owning a defined portfolio of customer accounts, driving retention, and delivering value through tailored success plans.
You will work closely with customers to ensure ongoing success and ROI, with proactive engagement and cross-team collaboration. Join a fast-growing customer-first team that values strong relationships, clear communication, and a proactive mindset in a SaaS environment, with occasional travel to client
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Hybrid SaaS Customer Success Manager: Growth & Retention employer: Kerv
Kerv is an exceptional employer that prioritises the well-being and growth of its employees, fostering a collaborative and inclusive work culture. As a certified B Corp and Great Place To Work, Kerv offers meaningful opportunities for professional development while encouraging innovation and creativity in a supportive environment. Located in a vibrant area, employees benefit from a dynamic atmosphere that promotes both personal and professional fulfilment.
