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For Companies At a Glance
- Tasks: Lead financial operations, oversee billing, credit control, and cash management teams.
- Company: Join Kerv, a next-gen cloud solutions provider focused on customer success.
- Benefits: Competitive salary, career growth, and a vibrant team culture.
- Other info: Drive continuous improvement and be a key player in our transformation journey.
- Why this job: Make a real impact by optimising financial processes in a dynamic environment.
- Qualifications: Qualified accountant with 6+ years in financial operations and team management.
The predicted salary is between 72000 - 108000 £ per year.
About Us
At Kerv, we leverage the power of technology to help our customers stay ahead. We do this through our brilliant people who focus relentlessly on the customer and their needs, delivering world-class cloud solutions and digital transformation. Launched in July 2020, Kerv is a next-generation ‘customer-first, cloud-first’ provider, created to help customers achieve successful business outcomes in a new digital era. The Finance team is central to partnering with business leaders to provide accurate, timely and quality information to support their growth plans.
About The Role
This role will be responsible for leading the Billing, Credit Control, Accounts Payable and Working Capital/Cash Management teams. An important part of this role initially will be to assess current state of play and implement a roadmap to change controls and processes going forward. The role reports to the CFO. A successful candidate will ensure the accurate and timely issuance of invoices, as well as working with our transformation team to design and implement global, automated processes across all our practices. There are several practice migrations taking place currently and the successful candidate will have experience in guiding a team to implement the right strategy for success. AP process improvements are underway and this role will oversee the AP Manager and team. Cash Management is a key responsibility, essential for a leveraged pe-backed group, and the Head of Working Capital also reports into this role. This is a senior position in the Finance team, and you will be expected to be a role model for those you’re managing and a key point of contact within the business.
Your Part to Play
- You will oversee all transactional processes covering billing, accounts payable, accounts receivable and working capital across the Group.
- You will be instrumental in centralising and building out the transactional teams, optimising efficiencies and improving delivery.
- You will identify opportunities for automation to improve efficiency, ensuring ‘clean’ ledgers with reliable data and enabling prompt reporting of balances at period-ends.
- Oversight of cash payments, collections and cash balances, reviewing and presenting short term weekly cash forecasts.
- Drive business ownership for debt collection and cash performance through providing KPI’s and metrics with aim of reducing debtor days.
- Develop policy and process documents in order for knowledge share to take place across the billing, AP and credit control teams.
- Ensure compliance with policies.
- Manage the customer ticketing service and reduce the number of tickets open at any given time.
- Be a key point of contact during the audit for billing, AP and credit control support.
- Driving a culture of continuous improvement and best practice processes.
- Develop and implement a vision for your teams and track against KPIs that you identify.
- Overall responsibility for the STCF weekly reporting and continuous improvement of this process over time.
- Identify any redesign requirements within the departments to ensure high performance within the team.
All About You
- You will be a qualified accountant with a minimum of 6 years experience in financial operations, having successfully managed a team previously through a significant period of change.
- A track record of strengthening and retaining a high performing team through recruitment, training and development.
- Have experience developing and coaching a billing and credit control team, and ensuring the importance of communication between both teams’ is central to the success of the team.
- A strong background and previous experience of system migrations and implementations, as well as a track record of success in automating processes that were previously manual.
- Have excellent knowledge of collections and debt recovery strategies.
- Be able to demonstrate positive movement in debt collection balances in previous roles.
- Have previous working capital management experience linked to predicting future billings, cash collection expectations and taking part in the cashflow forecasting process on a regular basis.
- Treasury experience would be helpful.
You will live the Kerv values… Think Customer First Team is everything Spread good vibes Do the Right Thing Build Future
Financial Operations Director employer: Kerv
Contact Detail:
Kerv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Operations Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world and let them know you're on the hunt for a Financial Operations Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Kerv and its values. Understand their customer-first approach and think about how your experience aligns with their mission. We want to see you shine and show them why you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around your experience with financial operations and team management. This will help you feel more confident when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Financial Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Financial Operations Director. Highlight your experience in financial operations, team management, and any successful change initiatives you've led. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Kerv. Share specific examples of how you've improved processes or led teams through change. Remember, we love a customer-first approach!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and KPIs to demonstrate how you've made a positive impact in previous roles. We’re all about results, so let us know how you’ve driven success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Kerv
✨Know Your Numbers
As a Financial Operations Director, you'll need to be on top of your financial game. Brush up on key metrics related to billing, cash management, and debt collection. Be ready to discuss how you've improved these areas in past roles, as this will show your potential employer that you can hit the ground running.
✨Showcase Your Leadership Skills
This role involves managing teams through change, so be prepared to share specific examples of how you've successfully led teams in the past. Highlight your experience in coaching and developing talent, as well as how you've fostered communication between departments like billing and credit control.
✨Emphasise Process Improvement
Kerv is looking for someone who can drive continuous improvement. Come armed with ideas on how to optimise processes and implement automation. Discuss any previous experiences where you've successfully redesigned processes to enhance efficiency and accuracy.
✨Align with Company Values
Familiarise yourself with Kerv's values: Think Customer First, Team is Everything, Spread Good Vibes, Do the Right Thing, and Build Future. During the interview, weave these values into your responses to demonstrate that you're not just a fit for the role, but also for the company culture.