At a Glance
- Tasks: Drive customer success with tailored solutions on the Genesys Cloud CX platform.
- Company: KERV Interactive, a dynamic company in Greater London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team and attend the office just once a week.
- Why this job: Make a real impact by crafting persuasive solutions for clients.
- Qualifications: Experience with CX solutions and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
KERV Interactive in Greater London is seeking a Senior Solution Consultant. This pivotal role involves driving customer success through the Genesys Cloud CX platform by understanding client needs and crafting tailored solutions.
With a focus on bid and tender writing, the successful candidate will ensure that propositions are clear and persuasive. Strong communication and presentation skills are essential, as is experience with CX solutions. This role is hybrid, requiring office attendance once a week.
Senior Solution Consultant — Genesys CX & Bids (Hybrid) employer: Kerv Interactive
KERV Interactive is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Greater London. With a strong emphasis on employee growth, we offer tailored training and development opportunities to enhance your skills in customer experience solutions. Our hybrid working model promotes a healthy work-life balance, allowing you to thrive both professionally and personally while contributing to innovative projects that drive customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solution Consultant — Genesys CX & Bids (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Genesys Cloud CX. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Showcase your skills! Prepare a portfolio or case studies that highlight your experience with CX solutions and successful bids. This will give you an edge during interviews and show how you can drive customer success.
✨Tip Number 3
Practice makes perfect! Brush up on your presentation skills and be ready to demonstrate how you can craft clear and persuasive propositions. Mock interviews with friends can help you nail this.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which we really value.
We think you need these skills to ace Senior Solution Consultant — Genesys CX & Bids (Hybrid)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Solution Consultant role. Highlight your experience with CX solutions and how you've driven customer success in previous roles. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since strong communication is key for this position, use your application to demonstrate your writing prowess. Be clear and persuasive in your cover letter, just like you would be in a bid or tender. We love a good storyteller!
Highlight Relevant Experience:Don’t forget to mention any specific experience you have with the Genesys Cloud CX platform or similar technologies. We’re looking for someone who can hit the ground running, so make sure we know what you’ve done before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kerv Interactive
✨Know Your Genesys Inside Out
Make sure you’re well-versed in the Genesys Cloud CX platform. Familiarise yourself with its features and benefits, as well as any recent updates or case studies. This will help you demonstrate your expertise and show how you can drive customer success.
✨Tailor Your Solutions
Prepare to discuss how you would craft tailored solutions for different client needs. Think of specific examples from your past experience where you successfully addressed client challenges. This will showcase your problem-solving skills and understanding of the role.
✨Master the Art of Persuasion
Since bid and tender writing is a key part of the job, practice articulating clear and persuasive propositions. Bring along samples of your previous work if possible, and be ready to explain your thought process behind them.
✨Show Off Your Communication Skills
Strong communication and presentation skills are essential for this role. During the interview, focus on being clear and engaging. Use examples to illustrate your points, and don’t hesitate to ask questions to show your interest and understanding of the company’s needs.
