At a Glance
- Tasks: Drive customer success by crafting tailored solutions on the Genesys Cloud CX platform.
- Company: KERV Interactive, a dynamic company in Greater London.
- Benefits: Hybrid work model with flexible office attendance and competitive salary.
- Other info: Join a collaborative team focused on customer success and growth.
- Why this job: Make a real impact by helping clients succeed with innovative CX solutions.
- Qualifications: Strong communication skills and experience with CX solutions required.
The predicted salary is between 60000 - 80000 £ per year.
KERV Interactive in Greater London is seeking a Senior Solution Consultant. This pivotal role involves driving customer success through the Genesys Cloud CX platform by understanding client needs and crafting tailored solutions.
With a focus on bid and tender writing, the successful candidate will ensure that propositions are clear and persuasive. Strong communication and presentation skills are essential, as is experience with CX solutions.
This role is hybrid, requiring office attendance once a week.
Senior Solution Consultant — Genesys CX & Bids (Hybrid) in London employer: Kerv Interactive
KERV Interactive is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of Greater London. With a strong emphasis on employee growth, we offer tailored training and development opportunities to enhance your skills in customer experience solutions. Our hybrid working model promotes a healthy work-life balance, allowing you to thrive both professionally and personally while contributing to innovative projects that drive customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solution Consultant — Genesys CX & Bids (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at KERV Interactive or have experience with Genesys Cloud CX. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your presentation skills! Prepare a mini-presentation about how you would approach a client’s needs using the Genesys platform. This not only demonstrates your expertise but also your ability to communicate effectively—something they’re looking for!
✨Tip Number 3
Tailor your approach! When you get the chance to interview, make sure to highlight your experience with bid and tender writing. Share specific examples of how you've crafted persuasive propositions in the past to drive customer success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Solution Consultant — Genesys CX & Bids (Hybrid) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Solution Consultant role. Highlight your experience with Genesys Cloud CX and any relevant bid writing skills. We want to see how you can drive customer success!
Showcase Your Communication Skills:Since strong communication is key for this role, don’t shy away from demonstrating your presentation skills in your application. Use clear and persuasive language to reflect your ability to craft compelling propositions.
Highlight Relevant Experience:Be sure to include any previous roles or projects that relate to CX solutions. We’re looking for candidates who can hit the ground running, so show us how your background aligns with what we need!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kerv Interactive
✨Know Your Genesys Inside Out
Make sure you’re well-versed in the Genesys Cloud CX platform. Familiarise yourself with its features and benefits, as well as any recent updates or case studies. This will help you demonstrate your expertise and show how you can drive customer success.
✨Tailor Your Solutions
Prepare to discuss how you would craft tailored solutions for potential clients. Think about specific examples from your past experience where you successfully addressed client needs. This will showcase your problem-solving skills and understanding of the role.
✨Master the Art of Persuasion
Since bid and tender writing is a key part of the job, practice articulating clear and persuasive propositions. Bring along samples of your previous work if possible, and be ready to explain your thought process behind them.
✨Show Off Your Communication Skills
Strong communication and presentation skills are essential for this role. During the interview, focus on being clear and engaging. Use examples to illustrate your points, and don’t hesitate to ask questions to show your interest and understanding of the company’s needs.
