KERV Interactive, based in Richmond (TW9) with a hybrid office pattern, is seeking a Customer Success professional to own a defined portfolio and drive value for customers. You will nurture relationships, drive renewals and expansions, and oversee health metrics such as NPS, coordinating with internal teams to resolve issues.
The role suits someone starting their CS career, with a focus on customer-first approaches, collaboration across teams, and willingness to travel to events and customer
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Customer Success Manager — Growth & Renewals (Hybrid) employer: Kerv Interactive
At Kerv Digital, we pride ourselves on being a leading technology consultancy that prioritises our people and fosters an exceptional work culture. With flexible working arrangements, a commitment to professional development, and a collaborative environment, we empower our employees to thrive while making a meaningful impact through innovative projects. Join us in Birmingham and experience a workplace where your contributions are valued, and your growth is supported.
