At a Glance
- Tasks: Lead Dynamics 365 implementations and engage with stakeholders to drive innovative solutions.
- Company: Join a supportive tech company that values collaboration and innovation.
- Benefits: Enjoy flexible working, professional development support, and a tech-friendly environment.
- Other info: Work remotely and collaborate with global teams for exciting projects.
- Why this job: Make a real impact by shaping customer engagement solutions in a dynamic role.
- Qualifications: Experience in Dynamics 365, Power Platform, and strong documentation skills required.
The predicted salary is between 60000 - 80000 £ per year.
Salary and Benefits: Competitive salary depending on experience, plus benefits.
Location: Hybrid (home‑based & working with Kerv Digital office/customer site visits as required), UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ.
Responsibilities:
- Strong implementation background in Dynamics 365 Customer Engagement, especially Customer Service and Field Service.
- Hands‑on Power Platform implementation experience (Power Apps, Power Automate, model‑driven apps).
- Pre‑sales engagement including technology evangelism, demonstration, adoption and other early opportunity activities such as bid‑response writing.
- Stakeholder management across executive and front‑line staff.
- Requirements gathering, writing and evolution through business‑process identification, analysis and re‑engineering.
- Leadership of large‑scale Dynamics implementation, principally via online adoption and extensive customisation for bespoke processes.
- Knowledge of cloud‑first architecture, migration planning and execution.
- Technical oversight, including close review of documentation, designs and implemented solutions down to code.
- Strong documentation skills across multiple channels.
- Understanding of Dynamics online architecture, customisation, integration patterns.
- Familiarity with Microsoft 365, especially Azure AD.
- Good entity/data design foundation with MS SQL experience.
- Understanding of source control, particularly Git.
- Practical, hands‑on approach focused on delivering on time.
Desired Attributes:
- Happiest working under own direction, but fully supported when needed.
- Attention to detail.
- Escalation handler, achieving win‑win outcomes.
- Effective collaboration with remote teams in India.
- Ability to work flexibly to deliver on‑time against tight timescales.
Benefits:
We offer real flexibility, enabling a balanced mix of home, customer sites and office work. The workplace is supportive, collaborative and values innovation. The benefits package includes professional development support, healthcare, tech‑friendly working environment, and additional perks. Some benefits become available post probation.
Company Values:
- Think Customer First
- Team is everything
- Spread good vibes
- Build future
- Do the right thing
D365 CE Solution Architect employer: Kerv Group
Kerv Digital is an exceptional employer that prioritises a supportive and collaborative work culture, offering real flexibility with a hybrid working model that balances home, customer sites, and office environments. Employees benefit from professional development support, a tech-friendly atmosphere, and a commitment to innovation, making it an ideal place for those looking to grow their careers while contributing to meaningful projects in the Dynamics 365 space.
StudySmarter Expert Advice🤫
We think this is how you could land D365 CE Solution Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your hands-on experience with Power Platform and Dynamics 365. This can be a game-changer during interviews, giving you an edge over other candidates.
✨Tip Number 3
Prepare for the interview by researching the company culture and values. At Kerv Digital, they value collaboration and innovation, so think of examples that demonstrate how you embody these traits.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Kerv Digital.
We think you need these skills to ace D365 CE Solution Architect
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the D365 CE Solution Architect role. Highlight your experience with Dynamics 365 Customer Engagement and any relevant projects you've led. We want to see how your skills match what we're looking for!
Showcase Your Documentation Skills:Since strong documentation skills are key for this role, include examples of your previous work. Whether it's requirements gathering or technical oversight, let us know how you've nailed it in the past!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it's necessary. Make it easy for us to see why you're a great fit!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Kerv Group
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Dynamics 365 Customer Engagement, especially in Customer Service and Field Service. Be ready to discuss your hands-on experience with Power Platform tools like Power Apps and Power Automate, as these will be crucial in demonstrating your expertise.
✨Showcase Your Pre-Sales Skills
Prepare to talk about your experience in pre-sales engagement. Think of examples where you've successfully engaged stakeholders, demonstrated technology, or contributed to bid responses. This will show that you can not only implement solutions but also sell them effectively.
✨Highlight Your Leadership Experience
Be ready to discuss your role in leading large-scale Dynamics implementations. Share specific instances where you managed teams, oversaw customisation processes, or ensured timely delivery. This will demonstrate your ability to lead projects and collaborate with remote teams.
✨Emphasise Your Attention to Detail
Since the role requires strong documentation skills and technical oversight, prepare to give examples of how you've maintained high standards in your work. Discuss your familiarity with source control, particularly Git, and how it has helped you manage projects effectively.
