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- Tasks: Support Delivery Managers by organising projects, tracking performance, and improving processes.
- Company: Kerv Digital creates innovative digital solutions for clients, focusing on social impact and ethical practices.
- Benefits: Enjoy flexible working, professional development, tasty snacks, and private healthcare after probation.
- Why this job: Join a collaborative team, work with top clients, and grow your skills in a supportive environment.
- Qualifications: Strong organisation, Microsoft 365 skills, communication, and attention to detail are essential.
- Other info: Potential career progression to Scrum Master or Delivery Manager roles.
The predicted salary is between 28800 - 43200 £ per year.
Where the job is based: 4 days office based, working onsite at Kerv Digital office UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ, 1 day home-based.
Who we are: Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £100m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, Bangalore, Pune and Romania. Kerv is an ethically led organisation, and we are proud of our values. Our mission, to Build Future and make a positive difference in society, helps guide us to choose to work primarily with Non-profit and Public Sector organisations. We encourage all our team members to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We are proud to be certified as a Great Place to Work® by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline team with opportunities to be mentored by forward-thinking leaders. Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way.
Who we are looking for: A super-whizz admin enabling our hyper-busy team of Delivery Managers by working process magic to set projects up for success, track the project key performance indicators, highlight resource contentions, collating status reports and continuously improving our delivery processes. Surrounded by smart, passionate people who deliver projects to be proud of, you’ll be working closely with our delivery managers, development teams and all project stakeholders at the heart of the action. You will be getting project documentation set up at the start, assisting in financial, resource and project delivery process tracking, managing calendars and meetings, preparing presentations, producing well written and accurate reports, chasing actions and collating data. This is a great opportunity to get into Delivery Management at Kerv Digital with potential opportunities to progress to Scrum Master or Delivery Manager.
Required Experience:
- Great organisation skills; both your own and assisting other team members
- Handling team and client requests and ensuring those requests are met
- Amazing Microsoft 365 skills (Excel, Word, Teams etc)
- Understanding of project lifecycles and project tools
- Comfortable extracting data from systems and creating meaningful reports
- Excellent spoken and written communication
- An obvious attention to detail, we want you to obsess about the little things!
- Other tasks as reasonably requested
We are also looking for people that fit how we work, which is something like:
- happiest working under their own direction, but fully supported when needed
- an obvious attention to detail, we want you to obsess about the little things!
- an escalation handler, able to achieve win-win outcomes by utilising the skills across the team
- ability to work effectively with remote teams in India and South Africa
- ability to work flexibly to deliver on-time to tight timescales
What we can do for you: We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees:
- Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want.
- Awesome Environment – all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on.
- Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us.
- Great Benefits – all the usual suspects and then some.
- Recognition & Growth – Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services.
More on equality: At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.
Delivery Management Co-ordinator employer: Kerv Digital
Contact Detail:
Kerv Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Management Co-ordinator
✨Tip Number 1
Familiarise yourself with Kerv Digital's mission and values. Understanding their focus on non-profit and public sector organisations will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Brush up on your Microsoft 365 skills, especially Excel and Teams. Being able to demonstrate your proficiency in these tools during practical assessments or discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with project lifecycles and tools. Be ready to share specific examples of how you've contributed to project success in previous roles, as this will highlight your understanding of the delivery management process.
✨Tip Number 4
Showcase your organisational skills by discussing how you've managed multiple tasks or projects simultaneously. Providing concrete examples of how you prioritised and tracked progress will demonstrate your ability to thrive in a busy environment.
We think you need these skills to ace Delivery Management Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience with Microsoft 365 tools, as these are crucial for the Delivery Management Co-ordinator role. Use specific examples to demonstrate how you've successfully managed projects or assisted teams in the past.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Kerv Digital's mission and values. Mention your attention to detail and ability to work under your own direction while being supportive of others, as these traits align with what they are looking for.
Showcase Relevant Experience: When detailing your previous roles, focus on experiences that involved project management, data extraction, and report creation. Highlight any instances where you improved processes or contributed to team success, as this will resonate with their need for a process-oriented individual.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as excellent written communication is a key requirement for this position. A polished application reflects your attention to detail.
How to prepare for a job interview at Kerv Digital
✨Showcase Your Organisation Skills
As a Delivery Management Co-ordinator, your ability to organise is crucial. Be prepared to discuss specific examples of how you've successfully managed tasks or projects in the past, highlighting your attention to detail and ability to juggle multiple responsibilities.
✨Demonstrate Your Microsoft 365 Proficiency
Since amazing Microsoft 365 skills are a requirement, make sure to mention your experience with Excel, Word, and Teams. You could even bring along a sample report or presentation you've created to showcase your capabilities.
✨Understand Project Lifecycles
Familiarise yourself with project management methodologies and tools. During the interview, be ready to discuss how you’ve applied this knowledge in previous roles, and how it can benefit the team at Kerv Digital.
✨Emphasise Your Communication Skills
Excellent spoken and written communication is key for this role. Prepare to share examples of how you've effectively communicated with team members and clients, especially in challenging situations, to demonstrate your ability to handle escalations and achieve win-win outcomes.
