At a Glance
- Tasks: Monitor and respond to incidents in voice recording and IT services.
- Company: Join Kerv Digital Limited, a forward-thinking tech company in Cardiff.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Exciting role with potential weekend work and a collaborative environment.
- Why this job: Be part of a dynamic team making a real difference in incident response.
- Qualifications: Proactive mindset and experience in incident management preferred.
The predicted salary is between 30000 - 40000 £ per year.
Kerv Digital Limited is seeking a proactive SOC Analyst to join the Service Operations Centre Team in Cardiff.
You will monitor, classify and respond to incidents across voice recording and related IT services, interfacing with customers and internal support teams.
The role demands flexible hours, including potential weekend work, to maintain service levels.
Responsibilities include incident management, proactive health checks, software rollouts, and maintaining auditable logs, with a strong
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SOC Analyst – Incident Response for Voice Platform employer: Kerv Digital Limited
Kerv Digital Limited is an excellent employer that fosters a dynamic and collaborative work culture in the heart of Cardiff. With a focus on employee growth, we offer continuous training opportunities and the chance to work on cutting-edge voice technology projects. Our commitment to flexibility and work-life balance ensures that our team members thrive both professionally and personally.
