HR Advisor in Portadown

We are setting up a HR Services Hub in our Headquarters in Tralee, Co. Kerry to service our sites and businesses across Ireland, the UK and Northern Ireland. This Services Hub will provide comprehensive solutions for employees, managers and other business partners through HR technology and common processes. The employee population for this client group is in the region of 1600 ranging from the most senior executives in the business to manufacturing sites. This role will be hybrid, based in Northern Ireland, and will report to the HR Hub Services Lead.

As HR Advisor you will provide support and guidance on human resources matters, including employee relations, policy implementation, and compliance with both UK and Ireland labour laws. Key responsibilities include:

• Advising and coaching managers and employees on various HR-related issues and conflicts.
• Ensuring HR policies are understood and implemented correctly across the organization.
• Overseeing or supporting the hiring, payment, and departure of staff.
• Supporting and guiding managers on performance-related matters.
• Maintaining up-to-date knowledge of employment laws and regulations in both UK and Republic of Ireland to ensure workplace compliance.
• Working with HR teams to develop and implement strategies for employee engagement and manage change initiatives.
• Ensuring excellent customer service is delivered to all customers at all times.
• Acting as a second point of escalation for any complex stakeholder issues, ensuring that all issues are dealt with in a prompt, professional and efficient manner.
• Working with Talent and Learning team to identify people management training needs and support coordination and delivery as appropriate.
• Managing cases in the most complex or large-scale cases with legal implications and coordinating the case management process using the required technology and methods of communication.
• Coordinating and delivering training and development to People Managers.
• Providing evidence-based advice and guidance to People Managers on emerging trends and patterns in their area and among their team members.
• Providing insightful, intelligent reporting to customers to support and maximise business performance.
• Working across the HR team to deliver and improve SLAs and performance.
• Fostering a culture of service excellence with colleagues.

In order to be successful in this role we would be looking for the right competencies and aptitudes as well as your proven track record of success in a similar role and environment:

• HR or related qualification or equivalent work experience.
• A minimum of 5 years’ experience in HR.
• The ability to communicate effectively and build relationships with employees and management.
• Thorough knowledge of UK and Irish labour laws and regulations.
• Previous experience in working in a fast-paced client facing environment.
• Detail conscious, rigorous, professional, responsible, organised and methodical.
• Analytical and problem-solving skills.
• Excellent verbal and written communications skills.
• Microsoft Word, Excel and PowerPoint experience.

At Kerry Dairy Ireland, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We are a community of innovators, working across disciplines to solve global food challenges with a fresh approach.

We also offer:

• 25 days annual leave (excluding bank holidays)
• Flexible working
• Health Care
• Matched pension scheme
• Benefits platform offering discounts and cashback on major retailers.

Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers.

We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. Our recruitment, selection and assessment process are based on the skills and competencies of the specific roles and based entirely on merit. We are committed to and value Diversity and Inclusion in all recruitment processes within Kerry and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status or any other protected characteristic.