At a Glance
- Tasks: Lead the Front Office team to deliver exceptional guest experiences.
- Company: Stylish hotel in East London with a focus on quality service.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a dynamic team in a well-established hotel setting.
- Why this job: Make a real impact on guest satisfaction and team performance.
- Qualifications: Experience in front office management and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Kerry Robert Associates is delighted to be recruiting on behalf of our hotel client, a stylish and well-established hotel in East London , for an experienced Reception Manager.
This is an exciting opportunity for an ambitious Front Office professional looking to take the next step in their career or an established Reception Manager seeking a fresh challenge within a quality hotel environment.
You'll play a key role in leading the Front Office operation, inspiring your team to deliver exceptional service and ensuring every guest enjoys a warm, memorable welcome from arrival through to departure.
This is a highly visible leadership role where you'll be empowered to make a real impact on both the guest experience and team performance.
The
Role: As Reception Manager, you will oversee the day-to-day running of the Front Office, leading by example and creating a positive, guest-focused culture.
Working closely with the Front Office Manager and wider hotel leadership team, you'...
Reception Manager employer: Kerry Robert Associates
Kerry Robert Associates offers a dynamic and supportive work environment for the Income Audit Manager role, located in the vibrant city of London. Employees benefit from a strong emphasis on professional development, a collaborative team culture, and the opportunity to work within a prestigious hospitality client portfolio, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kerry Robert Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kerry Robert Associates
Don't be shy about reaching out to Kerry Robert Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kerry Robert Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kerry Robert Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
