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For Companies At a Glance
- Tasks: Lead the daily operations of our centres while ensuring top-notch customer service.
- Company: Join a growing company with a focus on teamwork and development.
- Benefits: Enjoy company events, pension plans, bonuses, and employee discounts.
- Why this job: Kickstart your career in a dynamic environment with comprehensive training.
- Qualifications: Knowledge of tyre fitting and strong leadership skills are essential.
- Other info: Great opportunities for personal growth and career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Due to continued expansion, we are now recruiting for a Trainee Commercial Manager for our Antrim & Belfast centres. Full, comprehensive training provided.
Job Type: Full time, permanent. In-person.
Benefits:
- Company events
- Company pension
- Employee discount
- Employee mentoring programme
- Free, on-site parking
- Store discount
- Bonus scheme
Essential Criteria:
- Knowledge of tyre fitting, balancing, alignment, and basic vehicle maintenance
- Strong leadership and organisational skills
- Outstanding customer service skills
- Full licence
Desirable Criteria:
- Comprehensive understanding of tyre types, fitting procedures, wheel alignment, balancing, and puncture repairs
- Prior experience in tyre or auto service centre
- Proficient in IT systems supporting operational and management activities, with strong adaptability to new technologies
Description:
Duties Include:
- Daily running of the Centre including development, growth, compliance, breakdowns, deliveries, customer service and achievement of KPIs
- Establish and define strategic objectives by gathering pertinent business, financial, service and operations information; identifying and evaluating outcomes and best practice
- Maximise revenue and accomplish financial objectives through effective cost control; scheduling expenditures and corrective actions
- Commit to high customer care standards; maintain quality assured customer service standards and satisfaction, analyse and resolve customer service issues, identify trends and recommend system improvements to exceed customer service
- Manage the performance and development of the Centre team through organising workload, delegating tasks, inspections, professional development, mentoring, coaching and training
- Contribute to Centre team effort, assisting staff by performing the tasks with them, testing, checking, replacing and repairing tyres and automotive parts; balancing and re-aligning wheels to accomplish results
- Ensure the personal growth and results of Centre team through effective communication of job expectations, planning, monitoring and appraising job results
- Maintain and check stock and the operation of equipment and vehicles, identify, evaluate and organise repairs of worn and faulty components, source new innovations, methods and techniques to add value to the Centre
- Maintain the cleanliness of the Centre, workshop, reception and Company vehicles; ensure all staff have a high standard of appearance and uniform
- Develop technical knowledge by attending training, reviewing relevant publications and establishing personal networks
- Liaise with the other Centre Managers and ensure sound communication to drive Company objectives
- Nurture communication within the Centre team through frequent team meetings, with agreed agendas and toolbox talks and formal monthly meetings
- Understand and adhere to Company policies and procedures to ensure a safe, secure and legal work environment
- Adhere to all rules and regulations including Health and Safety obligations, requirements and the reporting of accidents
- Undertake any other reasonable duties as shall from time to time be required by the Company within the competency of the role and post holder
We are an Equal Opportunities Employer. We aim to provide equality of opportunity to all persons regardless of their religious belief; political opinion; sex; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
We monitor the community background and sex of our job applicants and employees in order to comply with our duties under the Fair Employment & Treatment (NI) Order 1998.
After submitting your application, please contact to complete a monitoring form. You are not obliged to answer these questions and you will not suffer any penalty if you choose not to do so.
Trainee Commercial Manager employer: Kerr's Tyres
Contact Detail:
Kerr's Tyres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Commercial Manager
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Trainee Commercial Manager
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your knowledge of tyre fitting, balancing, and vehicle maintenance in your application. We want to see how your skills align with what we're looking for!
Be Personable: Outstanding customer service is key for us. Use your application to showcase any previous experiences where you’ve gone above and beyond for customers. We love a good story!
Tailor Your Application: Don’t just send a generic application! Tailor it to the Trainee Commercial Manager role by mentioning specific duties from the job description that excite you. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Kerr's Tyres
✨Know Your Tyres
Brush up on your knowledge of tyre types, fitting procedures, and basic vehicle maintenance. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've demonstrated leadership in previous roles or situations. Whether it’s managing a team project or helping a colleague, having specific stories ready will highlight your organisational skills.
✨Customer Service is Key
Think of instances where you’ve gone above and beyond for a customer. Be ready to share these experiences during the interview to illustrate your outstanding customer service skills.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and recent developments. Understanding their objectives will help you align your answers with what they’re looking for, making you a more attractive candidate.
