At a Glance
- Tasks: Lead the implementation of our Rental product suite, guiding customers through change and delivering training.
- Company: Join Klipboard, a global leader in integrated ERP solutions with a collaborative culture.
- Benefits: Enjoy a flexible hybrid work policy, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with variety across projects and a chance to build deep sector expertise.
- Why this job: Make a real impact by helping customers adopt innovative systems that enhance their operations.
- Qualifications: Passion for IT, strong client management skills, and experience in software implementation are key.
The predicted salary is between 51750 - 63250 £ per year.
At Klipboard, we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.
Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers, which is always supported by strong human insight and communication.
As an Implementation Consultant, you will lead the successful implementation of the Rental product suite for customers through a mix of on-site and remote delivery. You will manage projects autonomously, guide customers through change, deliver training, and use your consultancy and technical knowledge to ensure each implementation achieves its intended outcomes. This is a hybrid role suited to someone who enjoys working directly with customers, solving practical delivery challenges and keeping projects moving in a fast-paced environment.
- Ensure projects are implemented within agreed timelines, escalating risks or delays promptly where required.
- Manage multiple projects of varying scope and size simultaneously.
- Own the full implementation lifecycle for the Rental product suite.
- Training customers both on-site and remote as determined by the project scope.
- Prepare and conduct project kick-off meetings.
- Monitor, track and report delivery activity and project status.
- Manage/document/escalate delivery risks and issues to your line manager.
- Utilise correct tools and processes to ensure project success.
Experience managing or supporting software implementation projects, with strong organisational skills, clear communication, attention to detail and the ability to solve problems throughout the project lifecycle is essential. A full driving licence is required, as the role may involve travel to customer sites.
Nice to have:
- Understanding of ERP systems and their delivery (any software implementation is great).
- Experience working independently on software implementations is desirable, particularly in roles where you have managed delivery directly without line management responsibility.
- Exposure to SQL Server databases and Crystal Reports or similar.
Equal Opportunities: As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.
Implementation Manager (f/m/d) in Nottingham employer: Kerridge Commercial Systems
Klipboard is an exceptional employer that champions a flexible hybrid work policy, allowing employees to balance office collaboration with the comfort of remote work. With a strong focus on employee growth and development, Klipboard offers opportunities to engage with cutting-edge technology while working in a supportive and inclusive environment. Join a dynamic team where your contributions directly impact customer success and where diversity and innovation are at the heart of our culture.
Contact Details:
Kerridge Commercial Systems Recruitment Team
