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- Tasks: Provide top-notch support for ERP software and enhance customer experiences.
- Company: Leading tech company in integrated business solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong IT skills and experience with ERP systems required.
- Other info: Exciting role with potential for career advancement in a thriving industry.
The predicted salary is between 30000 - 42000 £ per year.
A technology company specializing in integrated business solutions is seeking a Support Analyst to provide essential software application support. This hybrid role requires strong IT skills, experience with ERP systems, and a customer-first attitude.
The successful candidate will deliver first-class service, manage support cases proactively, and communicate effectively with clients. Join a leading company in the distributive trade, where your expertise will help improve customer experiences and operational efficiency.
Hybrid ERP Support Analyst – Global B2B Software in Nottingham employer: Kerridge Commercial Systems
Contact Detail:
Kerridge Commercial Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid ERP Support Analyst – Global B2B Software in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend webinars, and join relevant groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially their ERP systems. Be ready to discuss how your skills can enhance customer experiences and operational efficiency.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled support cases in the past. Highlight your customer-first attitude and how it led to successful outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid ERP Support Analyst – Global B2B Software in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems and IT skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your customer-first attitude and explain why you’re excited about joining our team. Let us know how you can contribute to improving customer experiences.
Showcase Your Communication Skills: As a Support Analyst, effective communication is key. In your application, demonstrate your ability to convey complex information clearly. We love candidates who can connect with clients and make tech talk easy to understand!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Kerridge Commercial Systems
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems before the interview. Be ready to discuss specific software you've worked with and how you've used it to solve problems or improve processes. This will show that you have the technical skills they’re looking for.
✨Customer-First Mindset
Since this role emphasises a customer-first attitude, prepare examples from your past experiences where you went above and beyond for a client. Think about how you handled difficult situations and what steps you took to ensure customer satisfaction.
✨Proactive Problem Solving
Demonstrate your proactive approach to managing support cases. Prepare to share instances where you identified potential issues before they escalated and how you resolved them efficiently. This will highlight your ability to think ahead and act decisively.
✨Effective Communication Skills
Communication is key in this role, so practice articulating your thoughts clearly and concisely. You might be asked to explain complex technical concepts to non-technical clients, so be ready to showcase your ability to simplify information without losing its essence.
