Billing Manager

At Klipboard we’ve introduced a flexible hybrid work policy where employees spend three days in the office and two days working from home – a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade worldwide. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard serves clients ranging from small traders to multinational enterprises across wholesalers, distributors, merchants and retailers. Our offices are located in the UK, Ireland, the Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high‑performance, integrated ERP solutions that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

• Klipboard is the leading specialist supplier of fully integrated technology solutions and related services to niche vertical markets in wholesale and retail distribution, logistics, and automotive sectors.
• We are a fast‑paced, PE‑backed organisation experiencing strong growth and operational consolidation.

This role acts as global lead for all billing operations on our ‘non‑recurring’ services, including consultancy, bespoke development and hardware sales.

Key Responsibilities

Billing Operations

• Oversee the end‑to‑end billing cycle, including accurate preparation, issuance and processing of customer invoices and credit memos.
• Ensure all billing activities adhere to company policies, accounting principles (e.g., GAAP) and relevant local, state and federal regulations.
• Act as the senior point of contact for complex billing inquiries and disputes, coordinating with clients and internal departments (Sales, Operations, Customer Service) to achieve prompt and satisfactory resolutions.
• Identify bottlenecks and inefficiencies in billing workflows and implement strategies for automation and improvement to enhance accuracy and speed up cash flow.
• Monitor and analyze billing metrics and KPIs. Prepare detailed monthly, quarterly and annual billing and A/R reports for senior management to support decision‑making.
• Ensure the effective use and maintenance of billing and accounting software and collaborate with IT/BI teams to enhance application integrations.
• Lead, mentor and supervise the global billing team to ensure timely and accurate billing.
• Provide guidance, support and training to ensure high performance and professional development.

Other responsibilities

• Develop system(s) integration to drive efficiencies.
• Provide ad‑hoc support as required.

Skills, Knowledge and Experience

Experience

• 5+ years in accounts receivable or billing roles.
• 2–3 years in a management or supervisory role.
• Experience in an international organisation dealing with multiple currencies.

Soft Skills

• Excellent communication skills and ability to manage a multi‑national team.
• Strong organizational skills and ability to influence and drive change.
• Attention to detail and an ability to propose solutions.
• Strong Excel skills and ability to learn new tools to support and generate invoices.
• Adaptability in a fast‑changing environment.

Company Info

We are excited about our new brand name – Klipboard – formerly Kerridge Commercial Systems (KCS). Our new brand brings together expertise across distribution, automotive, retail, rental, transport management, manufacturing and field service management. We have offices across the world and are looking for talented individuals to join our growing teams. Our flexible hybrid work policy promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other\'s differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture.

For assistance, adjustments or support during the interview and offer process, please advise our TA or HR team.

Research indicates that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you do not meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CVs from agencies on our PSL who have been assigned specific positions. Please do not forward resumes to our careers site or direct to Klipboard employees as this does not constitute an introduction and Klipboard will not be liable for unsolicited resumes.