At a Glance
- Tasks: Be the go-to support for clients using our awesome SaaS platforms.
- Company: Join Klipboard, a dynamic team focused on customer success.
- Benefits: Flexible hybrid work, competitive pay, and growth opportunities.
- Other info: Collaborative environment with a focus on continuous learning.
- Why this job: Make a real difference by helping customers solve their issues.
- Qualifications: Strong communication skills and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Klipboard is hiring a customer support specialist to be the first line of contact for clients using our SAAS platforms Autowork e Commerce and Autowork Go.
Based in the UK, you will handle queries via email, live chat and phone, guide customers, and coordinate with product teams to resolve issues.
You’ll join a collaborative team, use Freshdesk for ticketing, and help expand our knowledge base.
We value clear communication, problem solving, and the ability to work well in a hybrid environment.
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Contact Details:
Kerridge Commercial Systems Corp Recruitment Team
We think you need these skills to ace Hybrid SaaS Support Specialist in Macclesfield
Customer Support
Communication Skills
Problem-Solving Skills
Email Communication
Live Chat Support
Phone Support
Collaboration
