At a Glance
- Tasks: Support patients with information and provide excellent customer service in a healthcare setting.
- Company: Join the friendly team at Godolphin Health, dedicated to patient care.
- Benefits: Enjoy a company pension, cycle to work scheme, employee discounts, and on-site parking.
- Other info: Flexible working across two sites with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Experience in GP surgery, strong IT skills, and excellent customer service abilities.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting new opportunity for a Patient Care Navigator to join our busy, happy Team here at Godolphin Health. We are looking for an enthusiastic and organised person to carry out this role. The post holder will be responsible for undertaking a range of tasks all related to patient information. You will require excellent customer service skills as your role will involve direct face to face contact with patients. Tasks also involve patient contact via telephone and the use of our various electronic medical information systems.
Essential Skills
- GP Surgery Experience
- Good IT Skills
- Excellent Customer Service Skills
- Ability to drive
You will be on a rota covering 2 surgery sites that are 4.5 miles away from each other. However, only in exceptional circumstances will you be expected to move from one to the other in a normal day shift. English Language spoken, written and understood. Authorised to work within the UK.
Desirable Skills
- Navigate the Medical Information Systems EMIS, DOCMAN & KLINIC
Benefits
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Patient Care Navigator - Godolphin Health in Truro employer: KERNOW HEALTH
At Godolphin Health, we pride ourselves on fostering a supportive and dynamic work environment where our Patient Care Navigators can thrive. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a range of benefits including a company pension, cycle to work scheme, and on-site parking. Join our happy team and make a meaningful impact in patient care while enjoying the unique advantage of working across two conveniently located surgery sites.
