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- Tasks: Manage patient enquiries and administrative tasks in a busy healthcare environment.
- Company: Join the friendly team at Petroc Group Practice in beautiful north Cornwall.
- Benefits: Job security, supportive team, and opportunities for personal growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for patient care.
- Other info: Work across multiple locations with a diverse team of healthcare professionals.
The predicted salary is between 24000 - 36000 £ per year.
Petroc Group Practice is looking for an enthusiastic, motivated and flexible candidate to join our team. Are you looking for a new challenge? Job security? A chance to help make a difference to the local community? The role of Medical Receptionist is highly demanding, we are looking for someone who is confident, great at multi-tasking and can communicate effectively in a busy environment. The successful candidate will need to provide a high level of Administrative Duties/Customer Service to our patients.
Main duties of the job:
- You will manage general administrative and reception tasks within the Practice, following established processes, policies, and procedures to deliver a high quality service.
- You will handle patient enquiries efficiently and courteously.
Core responsibilities:
- Managing telephone, face to face, and electronic enquiries.
- Scheduling and amending patient appointments and home visits.
- Communicating information from the clinical team to patients.
- Supporting patients in accessing both our services and those available in the wider community.
The role involves working across multiple GP practice locations, using various IT systems and processes, particularly EMIS and Klinik. We are seeking compassionate, enthusiastic, and caring individuals with a genuine interest in patient care, strong communication skills, and a positive, proactive approach to their work.
Petroc Group Practice has 4 sites, St Columb Major, Padstow, St Columb Road and St Merryn. We are a dispensing practice based in north Cornwall in quite a rural setting. On the beautiful, and hard to beat, north Cornwall coast, we are keen to provide our patients with the services they need, improve patient outcomes and to give continuity of care. We are a friendly and supportive team, with lots of experienced members of staff that are on hand for advice and assistance. We have a varied group of clinicians, with GP Partners, salaried GPs, Medical students and Registrars, sitting alongside Paramedics, Social Prescribers, Clinical Pharmacist, Nurse Practitioners, HCA’s and all our dispensers, admin and secretarial teams.
Medical Receptionist - Petroc Group Practice in Truro employer: KERNOW HEALTH
Contact Detail:
KERNOW HEALTH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Petroc Group Practice in Truro
✨Tip Number 1
Get to know the practice! Research Petroc Group Practice and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable handling enquiries and scheduling appointments.
✨Tip Number 3
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. Showing initiative can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to handle the various IT systems mentioned in the job description.
We think you need these skills to ace Medical Receptionist - Petroc Group Practice in Truro
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our team and making a difference in the local community.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. Mention specific examples of how you've handled multi-tasking or provided excellent customer service in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KERNOW HEALTH
✨Know the Practice Inside Out
Before your interview, take some time to research Petroc Group Practice. Familiarise yourself with their values, services, and the communities they serve. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Multi-Tasking Skills
As a Medical Receptionist, you'll need to juggle various tasks simultaneously. Prepare examples from your past experiences where you've successfully managed multiple responsibilities. Highlight your ability to stay organised and calm under pressure.
✨Practice Effective Communication
Since the role involves handling patient enquiries and communicating with the clinical team, practice clear and concise communication. You might even want to role-play common scenarios with a friend to build your confidence in delivering information effectively.
✨Demonstrate Your Compassion
Petroc Group Practice is looking for someone with a genuine interest in patient care. Be ready to discuss why you’re passionate about helping others and how you can contribute to improving patient outcomes. Share any relevant experiences that showcase your caring nature.