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- Tasks: Handle urgent calls and triage patients in a fast-paced environment.
- Company: Community healthcare organisation dedicated to patient care in Cornwall.
- Benefits: Competitive pay with enhancements for unsociable hours and flexible shifts.
- Why this job: Make a real difference in patient care while working weekends and nights.
- Qualifications: Experience in customer service or call centres, with a passion for helping others.
- Other info: Join a supportive team in a rewarding healthcare role.
The predicted salary is between 30000 - 40000 £ per year.
A community healthcare organization in Cornwall is looking for a Weekend & Overnight Call Navigator. You will handle urgent calls, triage patients according to clinical guidance, and support care navigation in a 24/7 service environment.
The ideal candidate will have:
- Experience in customer service or call centres
- A commitment to patient care
- The ability to work flexible weekend shifts
This role provides competitive pay with enhancements for unsociable hours.
Weekend & Overnight Care Navigator (Urgent Care) in Truro employer: KERNOW HEALTH CIC
Contact Detail:
KERNOW HEALTH CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend & Overnight Care Navigator (Urgent Care) in Truro
✨Tip Number 1
Network like a pro! Reach out to folks in the healthcare community, especially those who work in urgent care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your triage skills and customer service scenarios. We want you to shine when discussing how you handle urgent calls and support patient care!
✨Tip Number 3
Show your flexibility! Highlight your availability for weekend shifts during interviews. Employers love candidates who are ready to jump in when needed, especially in a 24/7 service environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Weekend & Overnight Care Navigator (Urgent Care) in Truro
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your commitment to patient care shine through. Share any relevant experiences that highlight your dedication and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your application for the Weekend & Overnight Care Navigator role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for.
Highlight Your Flexibility: Since this role requires flexible weekend shifts, be sure to mention your availability clearly. We want to know that you’re ready to jump in when needed, especially during those unsociable hours!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KERNOW HEALTH CIC
✨Know Your Stuff
Make sure you understand the role of a Weekend & Overnight Care Navigator. Brush up on triage protocols and patient care principles, as you'll likely be asked about them. Familiarise yourself with the specific challenges of working in urgent care, especially during unsociable hours.
✨Showcase Your Customer Service Skills
Since experience in customer service or call centres is key, prepare examples from your past roles where you successfully handled difficult situations or provided exceptional support. Highlight how these experiences have prepared you for the fast-paced environment of urgent care.
✨Flexibility is Key
This role requires working flexible weekend shifts, so be ready to discuss your availability. If you have prior experience working irregular hours, share those stories to demonstrate your adaptability and commitment to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation's approach to patient care and how they handle urgent calls. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.